Zendesk and intercom optimisation
min £36 GBP / hour
Closed
Posted over 3 years ago
min £36 GBP / hour
We need to fully optimise our customer support platforms as we change the structure of the team.
- Understand and implement new tagging process across all incoming chats, emails & calls.
- Split between leads and members
- Create a KPI dashboard encompassing both intercom and zendesk KPIs
Project ID: 27658427
About the project
Remote project
Active 4 yrs ago
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About the client
Croydon, United Kingdom
0
Member since Oct 7, 2020
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