customer service / operations manager

*** All queries, complaints, and issues would be addressed. *** I am able to allocate task with engineers. *** I will ensure timely completion of all tasks. *** I have 7 years of experience. *** I know how to run CRM system I am eagerly waiting for your reply. Kind regards.

I will ensure that all queries, complaints, and issues are addressed promptly, reinforcing your commitment to exceptional service. I have experience in coordinating with teams to allocate tasks by using different tools and communicating though VOIP. Experience in micro project tools Trello, Asana and different CRMs for monitoring, completing and following up. Keeping Customers updated and performing any kind of maintenance activities for a positive customer experience. I have developed Standard Operating Procedures (SOPs) for the customer service and operations department. Can I use ChatGPT for it? Qualifications: I have 12 years of experience in customer service and operations, including roles within the mentioned sector. I possess exceptional verbal and written communication skills. Clear and concise communication is vital in delivering superior service. And I own a Jabra Evolve headset for clear communications. Proficient in using ticketing and CRM systems (zendesk, pipedrive, zoho, , intercom, salesforce and more.) I have managed remote and in-house teams. I am confident that my experience and skills will drive customer satisfaction and operational excellence. You can ask as many questions as you want. Send a message on chat.

Hello, I understand you are in need of a Customer Service Rep. I am very well trained and experienced. I am confident that my 10 years of experience in the BPO industry as well as my 10 years experience of being a Freelance VA doing project management, customer support/service, email and chat support, lead generation, appointment setting, social media management and more makes me a right fit for the job. I have played a major role in promoting the growth and success of my previous projects. I am an effective organizer and planner. I am more than happy to share and apply best practices and or learn more and bring out the be part of the project's success. I am hardworking, reliable, trustworthy, resilient, fast learner and very optimistic.I pay attention to detail and I can work with minimal supervision. I'm up-to-date with the current technologies, like desktop sharing (teamviewer, citrix, gotomeeting), CRM/project management tools (Salesforce, Zoho, Asana, etc.), cloud services and VoIP (ringcentral, vicidial and other dialers). I have experience with word-processing software and spreadsheets (e.g. MS Office, google drive) and I'm knowledgeable with online calendars and scheduling (e.g. Google Calendar) and more but still, I am very much willing to learn and grow. I can start anytime at any timezone you may require. I can forward my resume for your reference. Thank you and I would would love to hear from you on how we can start.

Hello there, My name is Saad (Joe), and I would like to be your Customer Service Representative / Operations Manager. I have been providing Customer Support Services for 9 years now as I have been working as a freelancer since 2012, and you can see the reviews on my profile. I have worked for a company as a retention agent, and I grew up to the position of Team Lead for a team of 11 people who are now working under my supervision. I have provided Customer Retention Services, through chat and email, to a US-based subscription company where my team handled more than 1500 chats weekly and I handled escalations and follow-ups with customers via email for cancelation requests and have been scoring 20% retention which is double than industry standards right now. I have an excellent command of English, so your Customers will not have any problem concerning communication as all communication will be apparent, easy, and complete in information. I have also worked as a Virtual Assistant for a Resort Marketing Company based in New Zealand. I have provided the owner with all kinds of support during the day. I also have vast experience in apps like ZenDesk, Kustomer, Asana, Slack, Notion, GSuite, MS Office, Adobe Acrobat, Adobe Photoshop, Adobe Illustrator, Adobe LiveCycle PDF Form Designer, and many more. Kindly do have a look at my profile for reviews regarding my quality of services. Best, Saad (Joe).

Good Day! I am an experienced virtual assistant. I have mostly worked with healthcare providers which equips me with the unique capability to pay attention to detail and perform in a high-paced and zero-error environment. I have provided back-office support remotely for clinical staff members working at different locations, including but not limited to the following: Managing their calendars Managing the MD / CEO Emails Coordinating their shifts Managing their billing Providing them IT support to stay connected Managing their regulatory compliance for healthcare providers. Closing billing loops with insurance companies. Coordinating among Hospitals and Healthcare Providers to ensure smooth operations. Answering Patient Phone calls. I have helped doctor offices to adopt paperless operations and set up infrastructure to provide efficient Telemedicine to patients and also trained the staff members to efficiently utilize the infrastructure. To create a paperless infrastructure I have worked with packages like: Google Suite / Google Business Office Packages Electronic Health Management System SIP / VOIP Setup and Configuration ( Ringcentral) Ringcentral, MyFax Asana, SmarthSheets I deal with a wide array of patient populations on a daily basis which has equipped me with effective verbal communication and customer support skills. I am highly organized and self-motivated. I look forward to hearing from you. Thank You

Hello there! My name is Muhammad Asad and I'm excited to introduce you to the world of streamlined efficiency. We are a managed service provider and internet provider, specifically tailored to help businesses reach their full potential. We understand the importance of customer service in today's business world and we want to help you achieve your goals. With over 3-5 years of experience in a customer service or operations role, we are well-equipped to assist you with all your needs related to customer service and operations. Our services include data entry, email management, calendar management as well as research and customer support. We'd be delighted if you'd consider us for this project as we feel that our skillset is perfect for this position. Please feel free to reach out with any questions or queries regarding our services or required qualifications.

I believe I am the perfect person for this role due to my extensive experience in the MSP/ISP sector as well as my skills in customer service, customer support and virtual assistant. With my expertise in communication and leadership, I am able to coordinate with engineers to allocate tasks and resources efficiently while keeping customers informed of task statuses, planned maintenance activities and general updates. I would be delighted to discuss this opportunity further if you are interested. Please feel free to contact me directly with any questions or queries you may have.

Hi there, As an accomplished professional with extensive experience in the Hospitality, and Call Center/BPO sector, I have held roles as a Customer Support Rep, Sales Rep, Sales Manager, and Digital Telemarketer. I have worked across various industries, including Sales and Marketing, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, and Consulting, among others. Throughout my career, I have collaborated with leading companies in the United States, Europe, and Latin America, such as Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, Answer800, Upway, and more. I possess fluency in English, and native-level proficiency in Spanish and German. Equipped with a dual broadband and 5G internet connection, a state-of-the-art PC, pro-imported noise-reducing headphones, and a tranquil work environment, I am ready to hit the ground running. Services I can provide include inbound/outbound customer support, appointment setting, live chat support, social media support, ticket resolution, email handling, technical support, sales representation, cold calling, and lead generation. I have extensive proficiency in various customer care software, including Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, Gorgias, Magento, and Wix, among others. Best, Pedro

Hello, I clearly understand your project and what it is about. I'm trained and I have all the necessary experience and skills to perform this task. I have 5 year customer support experience with a diploma in operations management with good verbal and written communication skills, able to multitask with a clear understanding of customers need, a team player and able to develop as well as lead a team , excellent knowledge in ticketing as well as CRM. With this experiences and skills I will be able to deliver accuracy and timely work. I have no works at the moment which makes me even a better fit for your project because I will only focus on your project until the end. I have attached my CV. Please inbox me we discuss in details about your project. regards, @precious

Hello, I am currently responding to customer mails of a Swedish brand. Previously, I worked full-time for 3 years in customer service at the General Directorate of Yapıkredi Bank, the largest bank in Turkey. I am waiting for your message.

Hello there, I am interested in a Customer Service position as I have extensive background as a Customer Service Representative in a large telecommunications company in the US for almost five years. Working in a fast-paced, high-pressure environment, I became adept at addressing customer inquiries and resolving issues. My call center experience allowed me to handle a wide range of customer concerns and become proficient in problem-solving and conflict resolution. I would love to send you my resume for your reference. Thank you. Regards, Era C.

Hello sir, I have thoroughly understood your requirements. I am well experienced in data entry, virtual assistance, customer service and phone handling. I am honest, reliable, flexible and functual. I have enough and more time to dedicate for the accomplishment of this job. Please hand over me this job. Thank you.

Hi my name is yash pal i am from india and i completed post degree in msc it and i have total 3 year experience in customer support and 2 network marketing

Nice to meet you Artie Darrell, My name is Anthony Muñoz, I express my interest in working on your project after carefully reading the requirements and concluding that they match my area of knowledge and skills. I am currently the lead engineer for the IT agency DSPro and I have more than 10 years of experience in the field. I have successfully completed a large number of similar jobs and I consider your project to be a challenge in which I would like to work and be able to make it a reality. Please feel free to contact me, it will be my pleasure to help you. I greatly appreciate the time provided and I remain attentive to any questions or concerns. Greetings

Hello This is Rajeev, I did my post graduation in MBA,and UG in BE(ECE).I believe I am the perfect person for this role due to my extensive experience skills in customer service, customer support and virtual assistant. With my expertise in communication and leadership, I am able to coordinate with engineers to allocate tasks and resources efficiently while keeping customers informed of task statuses, planned maintenance activities and general updates. I would be delighted to discuss this opportunity further if you are interested. Please feel free to contact me directly with any questions or queries you may have.

Hello, I am glad to assist as a customer service/operation manager, as I have worked in the capacity of an administrative coordinator and Technical assistant for over 5 years in the mining and renewable energy sectors respectively; hence, I can say I have expertise in this field. I have read the instructions carefully, and I clearly understand what is required of the project. I would like to reiterate that I have the expertise needed to complete this work, as I have skills in email correspondences, quotations, communication, task management, creating invoices, and general administrative support. I can deliver quality services and documents within tight deadlines. Please get in touch if you have any inquiries. I'm excited to contribute to the success of your project. Thanks. Best Regards, Chidinma

Hello I am an experienced Customer Service agent, I am well-versed in acting as the initial point of contact for customers. My main objective is to ensure that all their queries, complaints, and issues are addressed promptly and efficiently. In addition to providing excellent customer support, I also take the initiative to develop and maintain standard operating procedures (SOPs) for both the customer service and operations departments. This helps streamline our processes and ensures consistency in delivering exceptional service. Furthermore, my proficiency in using ticketing and CRM systems enables me to effectively manage customer interactions and maintain accurate records for future reference. Regards, Henffrey Muthama

Hello there! My name is Alhameed and I have been working as a dedicated professional in the customer service, customer support, virtual assistant and language editing sectors for the past 3-5 years. I have extensive experience in customer service/operations roles within the MSP/ISP sector which will be beneficial to you as we are looking for someone to fill the role of customer service/operations manager. I am confident that my strong communication skills, attention to detail and client-focused approach will be an asset in helping you coordinate with engineers to allocate tasks and resources optimally so that productivity is at its highest. Additionally, I am adept at monitoring open tasks and following up on them to ensure timely completion. I believe my high attention to detail and problem-solving skills will prove useful in developing & maintaining SOPs for the customer service & operations department as well as liaising between customers and internal teams to facilitate communication & improve customer satisfaction..

I am ready to do what you want me to do I am a freelancer just the kind of person you are looking for you will invite me for work MD Jasim .

With five years of experience at a translation organization, I have successfully overseen translation projects from initial requests through to delivery and debriefing. My educational background in Computer Engineering has endowed me with a strong technical aptitude, making me highly tech-savvy. I derive immense satisfaction from finding creative solutions to intricate projects and approach my work with a positive and flexible mindset. You won't regret hiring my services, I promise. I have a track record of good communication with a cross-functional team to deliver the best quality of a project on time and within budget.