Customer service skills powerpoint jobs
Hi Fadl Rahman E., I noticed your profile and would like to offer you my project. We can discuss any details over chat.
Stepping Back Through Data I have a table of orders, lets say. I'm trying to find all the "Completed" orders, and then step back through other "Cancelled" orders for the same Customer, that were created within 72 hours. The trick is, I want to keep stepping back until I don't find anymore orders (the 72 hour window will now be based on the last order found). Also, the logic should stop if it finds another "Completed" order for the same customer. I've included a test table and data, as well as an expected output. CREATE TABLE #Order ( OrderID int, CustomerID int, OrderDate datetime, OrderStatus varchar(25) ) INSERT INTO #Order VALUES (1, 1, '02/15/2024 07:00 AM', 'Cancelled...
...Strategy: The site is already live. I plan to feature a mix of blog posts, product/service descriptions, and customer testimonials. For the second website, which is still under development: - Primary Goal: The site is being developed with the primary focus on lead generation for services. - Content Strategy: I'll be featuring a range of content types to support the SEO goals, including blog posts, product/service descriptions, and customer testimonials. Ideal skills for this project include: - Deep understanding of SEO best practices and strategies - Experience in local SEO targeting - Proven track record in lead generation through SEO efforts - Ability to tailor content for SEO purposes - Good communication skills to collaborate on the d...
...database searching service and I'm looking to upgrade its current features and introduce some new ones. Key Features to Add: - Advanced Search Options: I'm interested in building on my current search function to offer more refined search capabilities. - Scraping: I'm looking to add a data scraping capability to my service. This will involve extracting data from various websites and integrating it into my existing database. - AI Data Analysis: I'd like to incorporate AI data analysis functionality into my service. Specifically, I'm interested in pattern recognition and data clustering. Other Enhancements: - Batch Searching: I need to implement a batch search functionality. - Additional Database Integration: I'm interested in integra...
Attention. Web Developers Please read our post carefully first BEFORE you respond We are seeking a professional web developer who has experienced with building a crowdfunding site from scratch WordPress will NOT work You must know all the functions and features to produce our site You must be 24 /7 with customer service in the event a link goes down on a weekend If you are just a one person operation DO NOT RESPOND WE NEED A TEAM Please respond with FULL DETAILS AS IT PERTAINS TO US ONLY as to what you will do for us so we will decide if you are a good match Send samples of crowfundibg sites you have built this is mandatory or do not reply again We need experienced Also let us know the estimate time for delivery of a 100 percent fully functional liv...
...for a front-end developer to assist in building a reservation system for a trampoline park, which consists of: - POS system - Website - Website displayed on tablets for customer registration The project is based on the following technologies: - Single Page Application - The backend is written in Django (DRF) and PostgreSQL - Microservices architecture based on Docker and Docker Compose - GIT - CI/CD Requirements: - Good command of English - Ability to write clean, bug-free, and scalable code - Minimum 5 years of experience in building web applications - Very good knowledge of and React - Excellent communication skills Nice to have: - Knowledge of Polish or Spanish language - Knowledge of Python / Django The project is expected to last for several months with the assum...
Social Media Moderation on LinkedIn, Facebook, and Twitter every 2 Days of Content Creation and Posting Weekly Email Marketing Campaigns (4 per month) Social Media Ad Campaign Management (LinkedIn and facebook)
I'm in need of a skilled Powerpoint designer to handle my upcoming conference presentation. The aim is to create an engaging and dynamic presentation that will captivate the audience. Key Points: - The presentation should be tailored for a live conference setting, with a focus on engaging the audience and keeping their attention. - I anticipate needing between 11 to 20 slides. Each slide should be designed for clarity and visual appeal. - The use of moving bullet points and other dynamic elements is essential. I'm looking for a designer who can bring a fresh, innovative approach to the presentation. Ideal Skills & Experience: - Proven experience in designing conference presentations is a big plus. - Proficiency in using Powerpoint, and a good understan...
...flyer. Here's what I need: - Purpose: The flyer is meant for advertising a service, so the emphasis should be on clarity and persuasion. - Target Audience: I'm focusing on seniors aged 51 and above. Therefore, the design should appeal to this demographic. - Style: I envision a traditional and classic design, something that exudes sophistication while being clear and easy to understand. Your role will be to take the existing content and images and transform them into a fresh, elegant design that captivates my target audience. Ideal Skills: - Graphic Design: Proficient in using design software to create visually appealing layouts. - Marketing: Understanding of how to visually communicate the benefits of a service. - Audience Profiling: Ability to tailo...
On our Django project, we're in need of a skilled professional that can help with small tasks improving the existing Django based Customer Register back-end solution and front-end - Frontend Development with Minimalistic Design: Some small form, text etc changes. - Database Management: Some new fields and tables must be added to register. - Django REST Framework Integration and API Development, we are interested in having REST based API on our Register back-end to have more flexible front-emd development. So wondering if "Django REST Framework" is the right one. So , we're looking for a Django specialist with deep understanding of frontend development, database design, and REST frameworks. The ideal candidate must have a keen eye for minimalist design, an i...
I am in need of an experienced developer who can h...customers. - It should have a user-friendly design that caters to the general public, ensuring easy navigation and seamless interaction. - Key features such as a contact form, image gallery showcasing my work, and an FAQ section should be incorporated. - The site should be optimized for search engines to ensure maximum visibility. Ideal Candidate: - Experience in developing websites, particularly for service-based businesses. - Familiarity with e-commerce platforms, as the website will serve as a point of contact for potential clients. - Knowledge of SEO principles and practices to ensure the website is easily discoverable by search engines. I own the domain so will have to use my domain which is currently with go daddy and one ...
...including Accounting, Inventory Management, CRM, and Website Builder. The upshot of this project is aimed at: - Streamlining accounting processes: I expect stride in the management and oversight of financial operations. - Improving inventory management efficiency: I'm seeking enhanced visibility and control over stock levels and order fulfillment. - Enhancing customer relationship management: I need solutions to better manage and analyze customer interactions and data. - Creating a professional website: I require a robust online presence to represent my business professionally. Ideal candidates should possess prolific knowledge, and have substantial experience in Odoo. They should also be proficient in interacting with different modules and providing complete solu...
I'm seeking a proficient developer to build a user authentication and authorization system using JS, Node.js, and MySQL. The core function of this project will be role-based access control. Key Features: - Role-based access control system: The system should be able to accommodate three different roles - Admin, User, and Guest, each with different permissions. Ideal Skills and Experience: - Strong proficiency with Frontend JavaScript, and Backend Node.js. - Proficient understanding of databases particularly MySQL. - Comprehensive experience in building authentication and authorization systems. - Knowledge of implementing role-based access control. 1 Registration Screen for Admin & User UserID Password Confirm Password FirstName MiddleName LastName Email Ph...
I am currently in need of a professional with deep expertise in website maintenance. My website requires not just routine maintenance but also significant improvements which include: - Content Updates: It is necessary to keep the website content fresh and relevant. - Security Updates: I have security measures in place relying on regular backups. However, a security update by an expert to further safeguard the website is needed. - Bug Fixes: The website has been experiencing loading error issues which urgently need to be addressed. - SEO Optimization: The visibility of my website on search engines needs to be improved. The professional I need should have ample experience in website maintenance, cybersecurity, and SEO optimization. Further, understanding the importance of keeping websit...
...their appointments online and provide automatic reminders prior to their scheduled appointments. Additionally, real-time updates on our field service technicians' availability needs to be visible and updated constantly. - Integration with Service Monster API: The new program must seamlessly connect to the Service Monster API which is used for managing our field service techs. - Unique Design: This project requires a new and unique design. Feel free to unleash your creativity to make the user interface intuitive and modern while ensuring functionality. Coding expertise, versatility in designing, and a problem-solving mind-set are the desired skills for this project. Experience with the Fittlebug program or similar scheduling software will be a p...
I'm in search of an experienced Fac...objective is to increase student enrollments in my NEET UG coaching classes in Jodhpur. Key Responsibilities: - Creating targeted ad campaigns for students who have just finished high school - Strategically highlighting the unique aspects of our coaching method in ads to attract more enrollments Ideal Skills: - Proficiency in Facebook Ads Manager - Experience targeting ads for educational services - Ability to convey the unique aspects of a service through engaging visuals and text - Track record of successful enrollment-boosting campaigns If you have a knack for creating ads that resonate with the post-high school demographic and can effectively emphasize what sets our coaching method apart, you m...
I need a professional and engaging website that will effectively promote my brand to home owners looking to renovate or update their spaces. The purpose is not primarily commercial but to create awareness, build brand image and provide relevant information to the potential customer base. The website should be designed in such a way as to encourage the visitor to request for more information. -Skills and Experience Ideally, the freelancer should possess excellent skills in: * Web Design and Development * Information Architecture * Effective Brand Promotion techniques * User Experience design * Everything Squarespace An understanding of what appeals to the public and the ability to creatively conceptualize that into the website layout design will be invaluable. The c...
I'm seeking an experienced attorney to help prepare and file a civil complaint for a breach of contract case in Saint Louis County, Missouri. Key points of the project include: - I already have physical evidence supporting my claim. - I've identified the specific...business. You should have a solid track record with contract law, especially in dealing with breach of contract cases. - You should be able to draft concise, precise complaints, focusing on where the contract was breached. - Strategizing our case and providing guidance throughout the lawsuit process will be your key functions. By taking on this assignment, you'll not only be providing a necessary service but also potentially helping to right a legal wrong. I look forward to working with a passionate, tal...
I am in need of a qualified Product Manager who can effectively manage my software product, which is a web-based service. I am not disclosing the primary functionality of the web-based service at this point but it could involve either data management, customer interaction, or eCommerce transactions. Skills and Experience required: - Proven track record with managing web-based service software - Proficient understanding of data management, customer interaction, and eCommerce transactions - Capability to strategize and plan product goals and execution The ideal candidate would have insightful understanding of the intricacies of managing a web-based service software product and be up-to-date with the latest industry trends and technologies. A...
...elements as needed to maximize ROI. Collaborate with our sales and customer service teams to ensure seamless lead management and follow-up. Stay up-to-date on the latest trends and best practices in Facebook advertising and social media marketing. Requirements: Proven experience as a social media marketer, with a focus on Facebook Ads and lead generation. -Strong understanding of Facebook Ads Manager and other advertising platforms. -Demonstrated ability to generate inbound calls and leads through Facebook advertising campaigns. -Excellent analytical skills, with the ability to interpret data and make data-driven decisions. -Creative thinker with a keen eye for design and messaging. -Strong communication and collaboration skills, with the ability to work e...
I'm looking for a professional who can enhance a 10-20 slide PowerPoint presentation for business purposes. The style should be corporate and visually engaging. Skills and experience required: - Expertise in PowerPoint design with a corporate style - Extensive experience in creating business-oriented presentations - Strong visual design skills: typography, layout, color selection, and more. Your task will include: - Designing and formatting each slide - Enhancing the presentation with appropriate visuals - Ensuring that the design conveys the message professionally and effectively. This project requires a quick turnaround, so your ability to work efficiently under tight deadlines will be essential.
I need a diligent individual to assist with meticulous data entry into less than 25 tables and slides. The data to be entered is a combination of text and numerical data which I will send. Ideal freelancer will have: - Proficiency in data entry with strong attention to detail - Proficient use of PowerPoint Your primary task will be to enter data and headings into already-created table/slide templates. Typical table will have three columns and 3-5 rows. See attached examples. Successful completion of this task requires precision and accuracy to ensure the information is captured correctly.
I'm in need of an experienced US telemarketer for a cold calling market research campaign to gather feedback on Pool Service companies (business statistics, size, etc.) and software usage. Your tasks will include making calls, asking targeted questions, and gathering and reporting certain information in Google Sheets. Required: Availability from 9a-5p EST on 5/13 and 5/14, ability to make ~500 domestic calls from US cell phone/number. Key Responsibilities: - Conduct a series of cold calls to to pool service companies to collect data on their business statistics (size, etc.) and software usage (offering $USD incentive for participation) - Collect feedback on which specific Swimming Pool software they use, Net Promoter Score (NPS), Likelihood to Switch to a different so...
I'm seeking a skilled and professional writer to create a comprehensive company profile tha...products and services we offer. Tone and Style: - The profile should maintain a professional tone throughout. It should be engaging, informative, and reflect the core values of our business. Testimonials: - I'd like to incorporate some customer testimonials in the profile. These should be strategically placed, helping to strengthen our credibility and showcase our positive relationships with our clients. Ideal Skills and Experience: - Proven experience in writing professional company profiles. - Excellent written communication and storytelling skills. - Ability to incorporate testimonials in a compelling and impactful way. Please provide samples of your previo...
I'm in need of an experienced sales agent who will work as a representative for my travel consulting services, focusing on individual clients. Key Responsibilities: - Promoting and selling my consulting services - Establishing new relationships with individual clients - Providing expert advice on travel solutions You're a...Key Responsibilities: - Promoting and selling my consulting services - Establishing new relationships with individual clients - Providing expert advice on travel solutions You're a great fit if you: - From Taiwan - Have prior experience in sales, especially in the field of consulting - Understand the travel solutions market - Excel at building customer relationships over diverse clientele. I look forward to boosting my travel consultancy s...
I need a creative graphic designer to convert my company's key information into a vibrant and engaging flyer. - It's crucial that you understand the purpose of the flyer. We're looking to promote a specific product or service, and the flyer needs to reflect that goal. - Our preferred style for this flyer is 'bold and colorful'. It should stand out and grab attention, using a vibrant color palette and striking design elements. - A strong understanding of our target audience is essential. The flyer will be aimed at College Athletic Directors and Coaches. It should speak directly to them and convey the product's benefits clearly and persuasively. Since this is just the beginning, we're seeking a long-term collaboration with a graphic design compa...
I am looking for a seasoned web designer and graphic artist to develop an informational website along with an appealing logo. Skills & Requirements: - Strong background in web design and graphic design - Experience in creating logos - Solid understanding of website navigation and aesthetics Job Details: - You will need to create a streamlined and user-friendly website layout focusing on providing information about my business. - The website should include sections such as contact and location details, services, appointments, home page, and pricing. - As for the logo, it should be simple yet intriguing, able to convey the ethos of my business. - I will provide the content for the website. So, your main task would be focused more on the design aspect. In summary, it's abo...
I would like to offer you my project. We can discuss any details over chat. my skype ID “Vendipity”. Or WhatsApp 3473035872. i own a medical alert monitoring service which includes an e-commerce page for medical bracelets for elderly high risk people. I NEED A BRACELET PRODUCT PAGE WITH A CUSTOM CHECK OUT PROCESS USING SHOPIFY AND PAYPAL as well as assigning QR codes Ex. when a customer buys a medical bracelet he will need sign up and create a distinct user account with a unique QR CODE. He will scan his exclusive QR CODE to enter his personal medical information on his own private medical web page. The customers unique QR CODE will be laser-etched onto his medical bracelet for emergency personnel to scan to access his personal medical page informa...
I'm looking for an experienced Email Marketing Specialist who can help me create a ta...store. Key Responsibilities: - Develop a strategy to target high-spending customers and encourage repeat purchases - Create engaging email content, with a focus on discount codes - Implement the campaign and track its success, making adjustments as necessary Ideal Skills: - Proven experience with email marketing, especially for e-commerce businesses - Proficiency in using email marketing tools, particularly those integrated with Shopify - Knowledge of how to effectively target specific customer segments - Strong analytical skills to measure and optimize campaign performance This project is a great opportunity for someone who can take the lead in driving sales through cleve...
I am in need of a remote bookkeeper who can manage my financial transactions using the ERPNext software. Weekly only 2-4 hours of work max. I just need my weekly books updated, reports provided and bills collected if any Key Responsibilities: - Reconciling accounts an...Responsibilities: - Reconciling accounts and ensuring accuracy of records. - Updating financial transactions on a weekly basis or as needed. - Regular reporting on financial updates and status. Ideal Candidate: - A good understanding and proficiency in using ERPNext software. - Rigorous attention to details and high level of accuracy. - Experienced in remote bookkeeping. - Can commit to a weekly service. If you meet these requirements and can ensure a consistent, weekly commitment, I look forward to receiving...
I'm seeking a senior TypeScript developer to create a SaaS with complex functionalities. This would be the initial task to see how you work - depending on how long you take + the logic that you used, we will decide if we work together, may you read it first to assess if that's within your skills or not. Huge complexity will be added, this is 0.1% of the full service that we are building. 1. Sign-up on (the full code/deployement/states will be run using windmill) 2. Create a small telegram bot using the API (free and fast) to be able to send the messages received by the bot to a webhook. 3. Setup a Telegram webhook to call a windmill workflow. Each time a message is received on Telegram, the Windmill webhook is called. 1. Content Processing: Send the text messag...
...custom inventory software tailored to the requirements of a folding and sliding door manufacturer workshop, you'll need to develop a comprehensive solution that encompasses the entire workflow. Here's a breakdown of how you could approach each step: 1. **Job Order Management:** - Allow users to create job orders with reference numbers for each project. - Capture project details such as customer information, project specifications, deadlines, etc. 2. **Requisition to Store:** - Enable users to create requisitions for materials needed for a specific project. - Include details such as quantity, description, project reference, etc. 3. **Store Confirmation:** - Once the store receives the requisition, confirm the availability of requested items. - Update...
...aligning Customer Activity data from these reports. This data needs to be integrated seamlessly in our new Business Central system. Your responsibilities will include: - Mapping out the existing reports from Sage to the new system - Identifying the required data for the Sales, Financial, and Activity reports - Implementing these changes in Power BI to ensure that the reports are accurate, relevant, and easy to read The Customer Activity report should be updated on a monthly basis. This is essential for our business processes and we need to ensure that this report is accurate at all times. Ideal candidate should have: - Proficiency in Power BI - Experience in data alignment from different systems - Excellent understanding of Customer Activity data - Strong comm...
I'm in need of an experienced email marketer to help me create and execute a campaign aimed at increasing customer engagement. Key Points: - Target Audience: The campaign will focus on both new and existing customers, with the goal of fostering loyalty and encouraging repeat business. - Content: The emails need to feature a mix of product updates and announcements, as well as exclusive offers and discounts. The ideal candidate should have a strong understanding of email marketing best practices, as well as a proven track record of increasing customer engagement through email campaigns. Excellent copywriting skills and the ability to create compelling, engaging content are a must.
Hi efixhub, I noticed you posted a following project ( https://www.freelancer.com/projects/website-design/commerce-Site-for-Service-Based-38086175/details )
As a Wordpress site owner, I'm interested in conducting security testing with the primary aim of testing penetration resistance. I'm specifically looking to uncover any instances of ineffective firewalls, Denial Of Service attack possibilities in the security system of the website built with Elementor and WooCommerce plugins. Skills and Experience: • Expert in Wordpress security and firewall systems • Comprehensive understanding of penetration testing • Solid background in ethical hacking • Experience with Elementor and Woocommerce platforms • Ability to produce detailed reports Deliverables: • A thorough report on identified vulnerabilities, specifically related to firewalls • Recommendations for improvements in website securit...
I'm in need of a skilled Azure Cloud developer who can help me in building a serverless application utilizing Azure App Service, Azure Functions, and Azure Storage. Key Responsibilities: - Develop a serverless application on the Azure platform, primarily focusing on serverless computing. - Utilize Azure App Service, Azure Functions, and Azure Storage to enhance the application's performance and scalability. - Ensure the application is optimized for cost efficiency and can handle varying loads effectively. Requirements: - Proven experience with Azure Cloud platform and the services mentioned. - Prior experience in developing serverless applications. - Strong knowledge of cloud architecture and best practices. - Experience in integrating external services/APIs, part...
I need a modern website designed and developed where local businesses or individuals can post jobs they offer. Key Features: - User Registration and Login: Secure, straightforward registration and login process for both employers and job see...seekers should be able to search for jobs based on various criteria. - Payment Processing: A secure payment processing system integrated into the website to facilitate any required transactions. The site must be designed in a modern style to reflect the contemporary aspect of the service. Skills / Experience: - Proven experience in web development, particularly in creating job posting websites. - Proficiency in user registration, job posting/search, and payment processing functionalities. - Strong design skills with a focus o...
I'm seeking a skilled PowerPoint designer to create a compelling presentation. The objective of this pitch deck is to present my business idea effectively to venture capitalists. Key Requirements: - 10-15 slides - Professional and engaging design - Clear and concise delivery of the idea - Use of relevant visuals to support content Ideal Skills and Experience: - Proficiency in PowerPoint and graphic design - Previous experience in creating pitch decks or presentations for venture capitalists - Strong understanding of business concepts and how to visually communicate them - Excellent communication skills to ensure the presentation is impactful and effective
As an agency focusing on boosting online sales, we require a comprehensive digital marketing plan. We are looking for a seasoned professional with expertise in various areas including: - SEO: To ensure our website ranks well on search engines and drives organic traffic. - SEM: To develop and implement successful search engine marketing campaigns. - Social Media Management: Particularly on Facebook, Instagram, and TikTok, to engage our audience and generate leads. - Paid Advertising: We need effective ads on Facebook, Instagram, TikTok, and Google. The main goal is increasing our online sales. Your job includes strategizing, executing, and monitoring these campaigns. We need a professional with a proven track record of successful digital marketing campaigns, particularly those that have s...
I created Java app that create google calendar event via api. I've got below error POST { "code": 403, "errors": [ { "domain": "calendar", "message": "Service accounts cannot invite attendees without Domain-Wide Delegation of Authority.", "reason": "forbiddenForServiceAccounts" } ], "message": "Service accounts cannot invite attendees without Domain-Wide Delegation of Authority." I think it's a problem service account. I want to do it till end of 11.05.2024 Project realization via shared desktop
I am seeking a skilled LinkedIn recruiter based in Europe or Australia to provide a batch of CVs. The candidates should be from the same regions, with a focus on individuals possessing both customer service skills and prior experience in LinkedIn recruiting. Key Project Details: - I need more than 20 CVs sourced. - There is no fixed timeline for the delivery, but I am looking for a prompt turnaround. Skills and Qualifications: The ideal candidate should have: - Proficient customer service skills. - Prior experience in LinkedIn recruiting. - A good understanding of the European or Australian job market. Payment: I am offering 1 USD for every 5 CVs submitted. Please note that payment will be released only once the desired CVs have been d...
...distribute products from two beauty brands. I'm seeking a skilled digital marketer to help me grow my business and improve customer engagement. Key Requirements: - Generate More Leads: The primary objective is to attract more clients to the salons and increase product sales. - Improve Customer Engagement: Developing strategies that keep my target audience involved and, ultimately, converting them into loyal customers. Target Audience: - Professionals ages 25-45: The majority of my clients belong to this demographic. The digital marketing strategies should be tailored to attract and engage this group. - Woman ages 25-45: I would like to attarct this group as salons customer, currently majority of my clients are ages 45-65. Current Platforms: - Facebook, In...
I have a lengthy PowerPoint presentation of over 20 minutes that I'd like to be exported into an mp4. The presentation already contains necessary transitions and timings, so no additional animations or edits are needed. Key Requirements: - Convert existing PowerPoint to video format - Retain the transitions and timings from PowerPoint - No custom graphics or complex animations needed -Ensure that the video runs smoothly before delivery of final product Ideal Skills and Experience: - Previous experience in converting PowerPoint presentations into videos - Proficiency in video editing software
I'm in need of a professional email signature that matches my company's colors. - The email signature should look sleek, professional, and inline with modern...need of a professional email signature that matches my company's colors. - The email signature should look sleek, professional, and inline with modern design standards. - Colors should be consistent with my company's color scheme. - It should include my name, job title, and contact information. - As I need a business card and Word doc/powerpoint, letterhead besides the email signature, I would prefer designers who can handle the whole set. Ideal Skills: Graphic Design, Email Signature Creation, Branding, Proficient in Adobe Suite or similar software. Please ensure to include relevant example...
I need an experienced photographer specializing in product photography to help with capturing images of products for an e-commerce site. Ideal candidate should have: - Proven experience in product photography - Familiarity with e-commerce p...photography - Familiarity with e-commerce photography trends - Ability to work efficiently with a high volume of products We're looking to photograph between 11-50 products which might include a variety of sizes, shapes and materials. These images are crucial to our online store and customer experience, so we're looking for someone who can deliver high-quality shots that highlight the product's features and appeal to our target audience. If you're a talented product photographer and have the relevant skills and e...
I need an expert to create a detailed PowerPoint template from a provided PDF. The purpose of the template is for marketing. The following are the project requirements: - More than 20 unique slide designs: The template should include the designs of the PDF. Images, icons and other assets will be provided. - 3 colour schemes: The primary colour scheme should match the PDF, and two additional unique colour schemes are required for variety. We will define the two additional colour schemes. - No animation is needed. Just transitions. The ideal freelancer for this project should be a PowerPoint design expert with a meticulous eye for detail. A profound understanding of colour theory is a must to create captivating and impactful colour schemes. The ability to accurately interpr...
