Technical customer support interview questions jobs
I'm looking for an experienced Python and Flask and Mysql developer to construct a multitenant REST API project with three key components: an admin module, a customer module, and SMS integration using Twilio. The project will require the following: Admin Module: - CRUD Operations: I'll need a solid set of operations for creating, reading, updating, and deleting entries. - User Management: The admin module should have a user management system. - Reporting and Analytics: The ability to generate reports and analyze data will be critical. Customer Module: - Multiple roles under Customer - Registration and Login: The customer module should allow users to register and log in securely. - Account Management: There should be a functionality for account manag...
...home-based research is a plus. - Strong analytical skills to identify common risk factors and propose evidence-based solutions. - Excellent communication skills to clearly articulate the protocol's objectives, methods, and expected outcomes. Key aspects that the research protocol should cover: - Detailed literature review on the existing knowledge of falls among the elderly. - Clear research questions and objectives related to the development of preventative strategies. - Methodology that ensures data collection is rigorous and ethical. - A plan for data analysis that will lead to the identification of common risk factors. - A detailed approach for translating the research findings into practical and effective prevention strategies specifically for the home environment of ...
I am seeking a seasoned developer to create a VST plug-in with exceptional mixing functionalities. Specifically, the audio tool needs to offer EQ (Equalization), Compression, and Panning features to support dynamic audio mixing. Ideal Skills and Experience: · In-depth knowledge of VST plug-in development · Experience in coding mixing functionalities like EQ, Compression, and Panning · Sound grasp of audio concepts and a keen ear for sound quality · Familiarity with audio plug-in standards and guidelines · Proven portfolio of developed audio software or plug-ins Your task will be to design and develop the VST plug-in, ensuring seamless integration and high-quality audio processing. Understanding the minute intricacies of audio functionalities is ...
I need a professional translator for a set of technical machinery manuals. Key Requirements: - Translate Human English to Chinese - Only Natives - Prior experience in translating technical content - Familiarity with industry-specific terminology - Attention to detail - Strong communication skills for clarifications Please submit your best bid.
I'm looking to add new features to our WordPress website. - Message center where correspondence between us and client are kept with the ability to send emails and reminders. - Login/signup (already set up. Need to review) - forget password (already set up. Need to review) - Change password (already set up. Need to review) - ...up. Need to review) - forget password (already set up. Need to review) - Change password (already set up. Need to review) - User dashboard (manage profile) - Document management (Upload/View/Download) - Subscription plan - Recurring payment (Auto-renewal subscription) - Payment gateway integration - Payment of additional fee via website - Admin Panel: User management with uploaded document by customer and having an option to upload a document - Subscrip...
I am looking for a freelancer to develop an AI chatbot model (NLP) that will be deployed on my website. Chatbot Features: ----------------- 1. AI model would be pre-trained on our existing chat dialog flow (questions & answers) and company documents 2. Customers should be able to enter their data through chat dialog flow (Already existing) and train this AI model 3. Model should have document input link which will be used in future to train the model 4. The model used should be able to call API's (Intent/actions functionality) in future (Not in scope of this project) You must have delivered similar LIVE project to be chosen.
...it's both valuable and relevant to our target audience. - Implement effective off-page SEO strategies: We're looking to build a robust backlink profile that can boost our search engine rankings. - Technical SEO: Ensure our site structure is search engine-friendly, and optimize for mobile devices. Ideal Freelancer: - Proven track record in improving website traffic and search engine rankings - Experience in B2B SEO - Proficiency with on-page, off-page, and technical SEO - Strong understanding of structured data - Excellent communication skills to convey complex technical information to non-technical team members....
...showcase intricate product details, and capture multiple angles. - Thinking outside the box - the knack for creating truly original and eye-catching photos - Understanding of the purpose of the images - they are intended to be displayed on my store website. The ideal freelancer will have a keen eye for detail and an awesome creative streak. This person will have a portfolio demonstrating their technical ability and aesthetic sense. Experience in commercial photography for e-commerce is highly desirable. This job is about more than just taking photos - it's about showcasing the quality and appeal of these products creatively to stand out in front of the myriad of other online retailers available to potential customers. I am excited to see/hear your ideas that will make ...
I'm looking for a talented developer to work on my existing music website. Key Requirements: - **Security Enhance...I need to bolster the site's defenses against hacking and ensure that the user login and authentication systems are rock solid. Ideal Skills and Experience: - Proficiency in Core PHP is a must, as the site is built on this technology. - A strong background in web security, with experience in protecting sites against common vulnerabilities. See the attachment for details. Ask all of your questions in the discussion board so everyone knows the question and answer. Please do not submit a fake bid amount and completion time as that will disqualify you. We can discuss everything in the clarification board. We will communicate in chat after I select you as ...
I'm in search of grant assistance for an important community project that involves the construction of new housing and rec centers. This grant aims to support local initiatives to enhance the quality of life in our area. Key Responsibilities: - Assisting in the development of grant proposals for this project. - Collaborating in the planning and construction process of new housing projects. - Aiding in the design and implementation of newly constructed rec centers. Ideal Skills: - Experience in community development and grant proposal writing is crucial. - Knowledge and proficiency in housing construction and architecture are extremely beneficial. - Skills in project management, specifically for housing and recreational facilities development. Let's impr...
I'm seeking a professional to help me improve my typing speed, with a focus on accuracy. Key Project Requirements: - Improved Accuracy: The main objective is to enhance my typing accuracy. I'm looking to reduce error rates while increasing the number of words I can type per minute. - Content: You will be providing specific paragraphs for me to practice on. These will be tail...be tailored to help me improve my typing skills. Ideal Skills and Experience: - Proven experience in teaching or improving typing speed for clients - Strong understanding of typing techniques and typing accuracy assessment - Proficiency in creating or sourcing relevant, engaging practice content, ideally specific paragraphs - Ability to motivate, encourage and provide constructive feedback to support...
...9:00-17:30 framework and occasionally on weekends Understanding of the SEA markets Diversity & Inclusion Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, ...
...Mexico to assist with my Shopify, Amazon, and Mercado Libre product positioning, as well as Meta Paid Media and Google Ads. Key Responsibilities: - Manage all tasks related to product positioning and ad performance on Amazon and Mercado Libre - Work on Google Ads and Meta Paid Media campaigns - Ensure optimal product visibility and ad performance - Increase sales, improve visibility, and enhance customer reviews Required Skills and Experience: - Proven experience in eCommerce, particularly on Shopify, Amazon, and Mercado Libre - Strong understanding of Google Ads and Meta Paid Media - Preference to be based in Mexico and know the Mexican market at heart - Experience with Shopify is a plus - Knowledge of Spanish is required This is a part-time, recurring role. I’m seeki...
I'm in need of an experienced professional to handle the technical development of my app. The design specification for the app is already in place, so the focus will be on bringing it to life on the app stores. Key Requirements: - Launching on both iOS App Store and Google Play Store simultaneously - Implementation of in-app purchases - Setting up and managing push notifications This project is all about tech execution, so I need someone with a proven track record in app development, particularly in delivering high-quality experiences on both app platforms. You should be comfortable working with existing design specifications and have a solid understanding of in-app purchase systems and push notifications. Key Skills: - Expertise in iOS and Android development - Proficienc...
...individual to join our Sales team as a Freelance Customer Service Specialist. The ideal candidate will play a crucial role in ensuring exceptional customer experiences by leveraging strong communication skills, technological proficiency, and a customer-centric approach. **Responsibilities:** - Provide prompt and professional responses to customer inquiries via various channels, including Discord, and social media apps. - Demonstrate a deep understanding of our products/services to address customer concerns and provide accurate information. - Utilize effective problem-solving skills to resolve customer issues and escalate complex matters when necessary. - Maintain a positive and empathetic attitude while interacting with customers, fostering a ...
...The website will need to be designed with clear, professional aesthetics to appeal to small businesses and entrepreneurs. - It should have a user-friendly interface, making it easy for visitors to navigate and locate the information they need. Services Section: - The site will need to clearly outline the services I offer as a virtual assistant company. These include administrative tasks, customer support, and social media management and more. - Each service should have its own dedicated section, with a brief description of the service and its benefits. Target Audience: - The primary clientele for my virtual assistant services are other small businesses and entrepreneurs. The website should be tailored to appeal to these particular groups, addressing their unique needs...
...of cookie-based products, we require a box design which aligns with our brand - fun yet professional. The box should be rectangular and carry an illustrative style. It is crucial that our vibrant brand colours, pink, yellow, and blue, immerse into the design giving it an enriching appeal. The design must include our logo, a fitting image of the product, and nutritional information for complete customer clarity. Key Skills and Experience: - Demonstrated experience in packaging design - Proficiency in creating illustrative designs - Background in food product packaging is a plus - Knowledge of appropriate design tools for high-quality output. Your creative grasp and ability to visually convey our product can take us a long way in reaching our customer&...
At , we are developing a Wordpress site to sell sheet music for the flute. We are using WooPayments for payments. At least I think we are. Our first customer is shown here: On another site, we have integrated to receive the money. However, their report shows no transactions from MasterpieceMusic.org. This job requires someone to find out what happened to that payment and to ensure that future sales get credited to out Eway account. At the top of your application, answer the following question: How would you find the cause of this problem? Don't waste your time telling me how good you are; your feedback and reviews from previous clients will tell me that. It's likely that there will be many applications
...need of an AI tool to create and train web chatbots, based on information and/or documents that the customer has entered to feed their chatbot, and they can insert this chatbot into their saas to offer automatic support 24/7 to their customers! The project is similar to this tool: Key Requirements: - Programming Language: JavaScript. It's crucial that the tool supports this language for seamless integration with our existing systems and infrastructure. - Chatbot Functionalities: The tool needs to focus on "Learning and Adaptation." This is critical to ensure our chatbots continuously improve their responses and overall performance based on real-time customer interactions. - Chatbot Customization: I'm looking for an "Advanced"...
I am in dire need of a talented video editor who can help me with video segment editing for a commentary focused YouTube channel, along with audio syncing and audio captioning and ducking. Key Job Requirements: * Expertise in editing ...editing for a commentary focused YouTube channel, along with audio syncing and audio captioning and ducking. Key Job Requirements: * Expertise in editing videos in an entertainment style * Experience crafting videos longer than 10 minutes in length * Mastery over creating dynamic, engaging edits that will captivate our intended audience Your skill set should include a keen creative eye, technical video editing proficiency, and a knack for storytelling. Familiarity with the YouTube platform and its preferences will also be advantageous for thi...
I need a local representative in Basra, Iraq, or nearby to conduct a business verification. Below is the task: 1. Visit the target address 2. Take photos 3. Conduct a mini-interview Requirements: 1. Living in (or nearby) Basra, Iraq 2. Available to do the job during business hours (9 AM - 4 PM) Notes: - 1 project can only be taken by one freelancer (on a first-come, first-served basis) - The milestone will be released the following week (Monday) after the verification to give us time to organize the report and contact you if we need additional clarification.
I've recently completed a research paper in the field of Data Science and Data Mining, focusing on APA citation style. I'm seeking an editor with solid technical editing skills to ensure my paper adheres to this citation style, and is overall formatted correctly. Ideal skills and experience for this job include: - Strong understanding of the APA citation style - Proven experience in technical editing, particularly within the field of academia or data science - Excellent attention to detail to catch any formatting errors or inconsistencies - Strong grammar and writing skills to double-check for any potential errors that may have been missed This is a one-off project, but it may lead to more work in the future depending on the quality of the edit. I'm looking f...
I'm seeking a skilled sound equipment engineer for my live performances. Having an in-depth understanding and practical experience with microphones, speakers, and mixers is crucial. The core tasks include: - Enhancing the sound quality: The clarity of the performance is paramount, so this will be a key task. - Troubleshooting: Quick fixes and problem-solving skills are needed for any unforeseen sound issues during performances. Prior experience with live performance sound engineering is a massive plus.
I'm looking for a skilled web developer to create a responsive landing page for me. I've already got the content ready, so I need someone with the technical abilities to design a page that looks great on both desktop and mobile. Key Requirements: - Develop a single, but highly effective landing page - Ensure the page is responsive, looks good on both desktop and mobile - Use provided content for the landing page Ideal Skills: - Proficiency in HTML, CSS, and JavaScript - Excellent understanding of responsive design - Experience with creating effective landing pages - Ability to work with provided content to create a visually appealing page Please provide me with examples of your previous work, particularly any landing pages you've developed, and let me know your ava...
I'm in need of a professional capable of migrating my existing Odoo 13 to Odoo 17 and my WooComm...for efficient tracking, control, and optimization. - Odoo Website Customization: I'm looking for customization of the Odoo website to better reflect and serve my business needs. - POS Customization: Tailoring the point-of-sale system within Odoo to ensure it's user-friendly, efficient and meets specific business requirements. - Multi-branch Capabilities: Implementing the necessary features to support multi-branch operations. The successful bidder will have: - Extensive experience in Odoo (OpenERP) migration projects. - Proven track record in advanced inventory management and POS customizations. - Proficiency in Odoo website customization. - Ability to demonstrate past w...
I'm in need of an experienced virtual assistant with capabilities far beyond basic administrative tasks. The right individual will offer support that spans the realm of executive assistance, project management, and strategic insight. Key Responsibilities: - Offering project and process management support across the company - Coordinating and delegating tasks (or taking them on) - Managing appointments and calendars - Screening and answering emails - Conducting research and preparing reports Experience and Qualities Desired: - Proven track record as a virtual assistant, ideally to C-level executives - Strong organizational skills, with the ability to manage multiple tasks simultaneously - Excellent communication and interpersonal skills, to effectively liaise with team...
I'm developing an engaging and educational book aimed at general readers. The book will review the history and impact of 35 inventions originally designed for people with disabilities that have now become widely used. These inve...quotes and resources. - English fluency Ideal Skills: - Experience in writing educational content that is engaging for general readers at the 10th grade reading level - so limited use of complicated long sentences - A deep understanding of technological and historical contexts, particularly around assistive technologies and their broader impact. - Proficiency in using AI tools like ChatGPT to support the writing process while maintaining my voice I will choose the winning bidder (who actually follows my instructions, LOL) and then provide the outlin...
I need a skilled ERPnext developer who can deliver top-notch technical solutions to improve our system. The project is urgent and needs to be completed ASAP. Key Requirements: - Customization of Sales & CRM, Payroll, Project task management, HR modules: We are looking for someone to tailor these modules to our business needs, ensuring they function optimally. - Seamless integration with erpnext: We need the developer to integrate our system with erpnext seamlessly, without any disruptions in our current workflows. The ideal freelancer for this job would have: - Proficient in ERPnext: Experience working on ERPnext projects and a deep understanding of its functionality. - Integration Skills: Capable of integrating systems smoothly and efficiently. - Urgency: Able to work quickly...
I need an advanced web application developed. This application will include complex user interactions and data processing. Technical requirements include: - Expertise in Angular for frontend development - Knowledge of Spring Boot for application framework operations - Proficiency in Java Persistence API (JPA) for managing database operations Ideal candidates should have proven track record in building complex, dynamic and interactive web applications using these frameworks. Understanding best practices for each of these frameworks is highly desirable.
...written and verbal, with the ability to build trust and rapport with clients. • Hunter Mentality: You're a self-starter who thrives on generating leads and closing deals. • Product Knowledge: A strong understanding of the importance of a well-designed website and the value it brings to a business. • Tech Savvy: Familiarity with basic website design concepts and digital marketing trends is a plus. Technical Requirement: • Fast Internet • American English Accent • Quality Microphone Ready to take your sales career to the next level? We are! How to Apply? (Do the Following to be considered, copy and paste the template below and use as your cover letter) 1. Record Your Voice: Read the following sales script with your voice: https://docs.goo...
...have been uploaded - we will only have say 10 total. I dont want it to look like a shopify store - **Layout and Design**: The current design of my Wix store is outdated and not appealing. I need a fresh, modern, and responsive design that fits my brand image. - **Functionality and Features**: I'd like some new functions and features in my Shopify store to enhance customer experience and engagement. Ideas include: - **Social Media Integration**: I want to integrate my Facebook account with the Shopify store to ease sharing and social proof. - **Email Signup**: Adding an email signup form to collect leads and grow my audience. The ideal candidate should have: - Proven experience in Shopify platform. - A strong portfolio of store redesigns and a good understanding
I'm seeking an AI chatbot expert to design and integrate an AI chatbot on my custom-built website. - The chatbot should be able to: * Answer frequently asked questions * Provide personalized recommendations - I envision the chatbot having a professional and modern look and feel, so I'm looking for someone who can bring this vision to life effectively. Ideal Skills and Experience: - Proficiency in AI chatbot design and integration - Strong understanding of user experience and interface design - Previous experience in developing AI chatbots that cater to different user needs - Ability to create a professional and modern visual interface for the chatbot - Good communication skills to understand and meet my specific requirements
I'm undertaking a writing project targeted at the general public, aiming to demystify the aspects of dental surgery and implants. I need a proficient writer with a knack for explaining...information about dental surgery - Develop a step-by-step guide on dental implants - Weave in some of my personal experiences to humanize the content Ideal Skills: - Extensive knowledge in dentistry - Excellent research and writing skills - Ability to distill technical terms into digestible language for laypeople Experience writing health-related books will be a bonus. You may need to do some independent research to ensure accuracy and credibility. Your goal is to educate the everyday person, not intimidate them with jargon. A moderate use of technical terms with corresponding explanat...
I'm in need of an experienced developer who can build a completely custom database website that primarily serves as a customer relationship management (CRM) tool. In addition to the standard CRM functionalities, I'm looking for the following: - Expertise in complex Java and YAML scripting - Ability to create custom database scripts - Proficiency in API integration for seamless data transfer and communication - Prior experience in designing and implementing CRM front-end and back-end relations The most crucial aspect of this project for me is the user interface design and experience. I want a website that not only functions efficiently, but also looks and feels intuitive for users. I'm looking for someone who: - Is an advanced-level developer - Has a strong backgr...
I need someone to find the names of prospects using a provided lead list. Here's what the task involves: Finding Names: Use sources such as Google Reviews, company websites, Facebook pages, and other relevan...sources such as Google Reviews, company websites, Facebook pages, and other relevant platforms to find the names of prospects. Methodology: If you have any: we'll discuss and agree on the methods you’ll use to search for the names. IMPORTANT: Simplicity and Critical Thinking: The process should be straightforward, but critical thinking is crucial. Feel free to ask questions early on to clarify any doubts—no stupid questions. Timing: I will give you a list of 20 leads. Track how long it takes to find the names from start to finish, which shoul...
...employment type, and location, including special tags for urgency. -Application Process: Interface for direct applications and a dashboard for candidates to track their application status. -Advanced Filtering and Recommender System: Search interfaces that allow dynamic filtering and display the integration of a machine learning-based recommender system. 4. Recruitment Process Management -Interview Scheduling: Calendar integration to show available time slots and scheduled interviews. -Automated Notifications: Design for email and SMS notifications setup. -In-Platform Messaging: Messaging interface for secure communications between recruiters and candidates. 5. Financial Management and Reporting -Invoice and Billing: Automated system for generating and sending invoices. -...
...Area Analysis: Breakdown of customers within a 10-mile radius. Analysis of nearby neighborhoods and communities. Heatmap visualization showing customer density. Regional Analysis: Breakdown of customers within a 50-mile radius. Analysis of major towns and cities contributing to the customer base. Heatmap visualization showing customer density. Sample Visualizations Heatmap of Customer Distribution: Shows areas with the highest concentration of customers. Bar Chart of Top 10 Cities/Towns: Displays the cities/towns with the most customers. Pie Chart of Customer Age Groups: Illustrates the distribution of customers by age group. Map of National Customer Reach: Highlights the states from which customers visit. I need a comprehensive geo-targeting r...
I am looking for a skilled AI Chatbot Developer to create a customer service-oriented chatbot for both web and mobile platforms. Key Requirements: - Cross-Platform Development: The chatbot should seamlessly function on both web and mobile. - Customer Service: The primary focus of the chatbot's role will be to handle customer service inquiries, providing prompt and accurate responses. - Multilingual Support: The chatbot should be capable of understanding and responding in multiple languages. Ideal Candidate: - Proficient in AI Chatbot Development: You should have prior experience in creating and deploying AI chatbots. - Full Stack Development: Knowledge of full stack development is a plus, as it may facilitate the chatbot's integration into the platf...
I'm currently working on a historical demography project and I'm looking for a skilled freelancer to help with data collection and report writing. Key Responsibilities: - Assist in the collection of relevant data for this project. - Compile the data into a comprehensive and well-structured Word document. - Include visual elements such as charts and graphs in the report to make the data more accessible and user-friendly. Ideal Skills and Experience: - Proven experience with data collection. - Strong academic or professional writing skills. - Proficiency in creating and incorporating visual elements like charts and graphs into documents. - Familiarity with historical demography is a plus. Please apply if you are confident in your ability to meet these requirements and contribut...
I need a full-fledg...app name through admin panel for private and internal use of companies. - I will own the full royalty of the app. The developer undertaking this should ideally possess extensive Flutterflow experience and grasp on integrating varied chat features. Solid background in mobile app development for all platforms, especially Android and iOS, would significantly contribute to this project. Language support isn't required since the app will operate in English language. I had a bad experience with other developer who is not able to understand and complete the project requirements and waste my time. Please don't place your proposal without reading the project description and only place your proposal if you are able to complete the project within the timefram...
in your Bid, clearly answer this questions: 1. how many years of experience do u have? 2. Are you an independent freelancer? 3 do you know how to fix sql injections? - Give 2 example of how to fix sql injections in forms 4. what are the ways you can secure a payment api to protect it from spamming charges- considering that the api information is secured and spamming is not happening by any registered users but through external users 5. what are the ways you can protect smtp apis to protect from email spamming?- considering that the api information is secured and spamming is not happening by any registered users but through external users 6. What are the ways you can show thousands of data on a page? how will you implement it so that it doesn't have load on server and page d...
I need a proficient translator to convert a technical document from English to Spanish. Key Requirements: - Understanding of technical language: The document contains technical jargon, so the translator must have experience in this field to accurately translate it into Spanish. - Attention to detail: It's critical that the translated document is error-free and retains the original meaning and terminology. - Fluency in English and Spanish: The translator must be fluent in both languages to ensure a high-quality translation. Ideal skills and experience: - Professional translator with a background in technical translations is preferred. - Experience in translating documents from English to Spanish. - Familiarity with the subject matter of the document is a ...
I'm looking for a skilled developer to create an Arabic e-commerce website focused on digital products. Key Requirements: - E-commerce Focus: The primary goal of the project is to establish a full-fledged e-commerce platform, catering to the Arabic-speaking audience. - Digital Product Support: The site should be capable of handling digital products, so prior experience with similar projects is highly valued.
I require a custom QR code generator that outputs in SVG format. These QR codes will encode vCard data for contact information. Additionally, I would like the following features: - The QR code should be in the shape of Porsche Crest logo. - The ability to customize the colors of the QR codes. - Support for integrating custom logos or images within the QR code design. Ideal skills and experience for this project include: - Proficiency in SVG format for QR code generation. - Experience with encoding vCard data. - Strong understanding of image manipulation for custom colors and logo integration in QR codes.
...creating a new robust Java application from scratch. I'm counting on your creativity and technical proficiency to build an application that works smoothly and effectively. 2. Debug and Enhance Existing Application - Besides the creation, your responsibility will also include debugging and optimizing an existing Java application. To clarify, the improvement should focus on: * Application Performance: You need to examine and identify performance bottlenecks in the application, then implement suitable optimizations to make it run more efficiently. Ideal candidates for this project should be able to work under time constraints while maintaining impeccable attention to detail. You should ideally have strong technical skills in Java development, performance optimizati...
