Hello,
I have gone through the tasks mentioned by you carefully and have the experience, highly educated and resources to do them to your satisfaction.
I have completed Masters in Bachelor or Science in Hospitality management. I have excellent English (spoken and written), I have almost 3 years of customer service experience (inbound, outbound, email and chat).Internet skills and a clear focus on quality and deadlines.
My Key Differentiators Are:-
I’m one of the Top agent on my previous two companies
I have multiple high speed internet connections.
I can do multi tasking.
SERVICES
•Customer service representative taking calls, emails and other concern of the customers on chat.
• Internet search, market research, competitor research.
• Administrative, secretarial work, email management, travel arrangements, calendar management, presentations in PowerPoint
• Back Office/Outsourcing services
• Lead Generation database creation, data entry and management.
• Marketing products and services
• Sourcing materials and services globally.
• Follow up with suppliers, customers and other agencies.
• Website management including uploading products in Wordpress, Shopify, Ebay, Amazon, Etsy etc.
• Managing people, projects and businesses.
SKILLS
• Research, Writing, Social Media, Administrative, Secretarial, and Management skills
• Communication in excellent spoken and written English
• Internet and Computer skills
• Providing excelent customer service
Sincerely,
Ulysis