Customer Service Representative (Virtual Assistant) -1
₹12500-37500 INR
Closed
Posted about 1 year ago
₹12500-37500 INR
Paid on delivery
We are looking for Virtual Assistant to assist with:
- sending emails
- data entry
- dealing with highly sensitive reports and preparing reports
- managing team members
- reaching out to clients
- assisting with customer requests
- using We Chat, Whats App, Skype for communication
Position –Customer Service Representative (Virtual Assistant)
Location – Remote
Job type - Part-time/Full time
Job brief :
We are looking for a Virtual Assistant to provide administrative support to our team while working remotely.
As a Virtual Assistant, you will perform various administrative tasks, including answering emails, scheduling jobs, processing and sending work orders and data entry. For this role, a strong Internet connection is required, along with experience using communication tools like Skype.
Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.
Benefits:
Work from home
Schedule:
Monday to Friday
Schedule:
8 hour shift
Day shift
Monday to Friday
Weekend availability
Customer Service Representative Responsibilities:
1. Maintaining a positive, empathetic, and professional attitude toward customers at all
times.
2. Responding promptly to customer inquiries.
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer complaints.
5. Knowing our products inside and out so that you can answer questions.
6. Processing orders, forms, applications, and requests.
7. Keeping records of customer interactions, transactions, comments, and complaints.
8. Communicating and coordinating with colleagues as necessary.
9. Providing feedback on the efficiency of the customer service process.
10. Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
1. Ability to stay calm when customers are stressed or upset.
2. Comfortable using computers.
3. Experience working with customer support.
Other Requirements :
Proven experience as a Virtual Assistant or relevant role
Familiarity with current technologies and tech savoriness
Experience with word-processing software and spreadsheets (e.g. MS Office)
Knowledge of online calendars and scheduling (e.g. Google Calendar)
Excellent phone, email and instant messaging communication skills
Excellent time management skills
Solid organizational skills
Training for this role will be held via zoom. Must have business and investment [login to view URL] you are interested, please send us a short video introduction about your experience and why you would be a good candidate for this position.
Please reach out if you have any questions. We look forward to your response.
Hi!
I am a professional freelancer with a suite of skills including Virtual Assistant Services for individuals as well as organizations. I am providing virtual assistant services in all mentioned and non-mentioned other areas. Let's discuss the scope of the assistance you needed and the deliverables as well.
Regards
McKenzie Business Solutions
Lahore, Pakistan
I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
Hi
I have read through your requirements and i can say I am a perfect fit for this position. I am very good in managing social media pages. answering calls, responding to customer needs and ensuring that their needs are met. All the qualifications listed in your job post are the skills in my possession. kindly reach out to me .
Hello.I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to many clients . You can check my projects I have done as well. Feel free to contact to discuss further on the process.
Hey i love to do your work ....im hard working and punctual.... I do your work on time. My typing speed is 35wpm. I work as a customer care executive for 3 years
I am excited to apply for this projetct as I believe that my skillset and experience match well with your needs. I have included my
resume for your review and look forward to learning more about the organization.
In my Developer Success Associate and Admin Operations position with Turing Enterprises and also working for Absa bank for
over 5 years, I handled tasks very similar to what you outlined in your job ad. With my ability to learn, I know I can quickly
close any knowledge gaps to become an asset to your team.
I have effective communication skills and the motivation to take on challenging work. I'm also skilled at administration,
operations and customer service. I am confident that I have the drive, knowledge and experience you need.
I would greatly appreciate your review of my enclosed resume and outlined credentials. I believe that I can be a valuable
addition to the company and your business goals. At your convenience, I am available for an interview or further discussion.
I look forward to your response.
i will definitly do this with 100% accuracy i will do my work with 100% honesty . if you want to check my work you can check my work with wny demo given by you.
Hi there,
I have done this before and If you're looking for a virtual assistant you're in the right proposal. I'm detail-oriented, reliable, fast learner and always know how to follow instruction, tech savvy and most of all enthusiastic. I can type 65-70 wpm with 100% accuracy and lets talk in your most convenient time
Your next VA STAR,
Jared
Effectively developing and maintaining business relationships through communication over the phone, via email, and through business meetings.
Promote company's business to prospective clients; Represent the organization in key external business relationships with major clients and make pitches to prospective clients.
Establishing business relations, sign agreements, etc.
Managed a team that identifies new sales opportunities by contacting prospective customers through cold calling, premise visits, networking, lead generation, proposal submission, and follow-up appointments to generate Leads and take them to closures.
Worked with critical clients as a Business developer and Appointment Setter to fulfill optimistic goals
I have been a customer service advisor/ support for the last ten year of my work experiences, which is combined with a great deal of administrative roles and business support, hence why I believe this a role I can comfortably deliver to the. highest standard, also been a good lister and communicator has been nurtured through mg many years in customer service roles, this is why I know, I would a suitable candidate for this job.
Greetings Client,
Hope you are doing well! I have read your requirements. kindly give me a chance to be a part of your Business. I am new Freelancer and I Promise you will not be disappointed. I have all those skills which you have mentioned in your requirements. I already working with U.S. healthcare and having excellent knowledge of email handling, and customer dealing, currently looking for part-time opportunities.
Thank you
Neetan D.
Hello
My name is Kunal Singh from Kolkata ( India). I have completed my graduation from Calcutta University. Having the experience of 04 years in Service Industry.
I have the basic knowledge of Computer Applications as well as I have the good typing speed.
Thank You
Greetings Sir, Myself Riya Sodhi from Maharashtra India. I had complete knowledge of Word, Excel, PowerPoint n Data entry. Interested to work in your project. I think I'm perfect candidate for your requirement. Looking forward for your positive reply.
Thanks
I have read a lot of publication about customer, types of empathy, customer obsession.. I am a previous English teacher, so I'm highly motivated team player, excellent
organizational and a communicator.
I also demonstrated ability to foster positive relationships with students and parents, ability to handle
multiple projects, excellent time management and problem-solving skills, hardworking. I am ready to help team achieve company goals.
I believe I am the best candidate for this customer service representative job because of my excellent communication and problem-solving skills. I have experience working in a similar role where I resolved customer complaints and inquiries, providing high-quality service to customers. I am also comfortable using various communication channels such as phone, email, and chat.
Hii i am sunil chouhan from india
i have experience with customer service
i know how to handle the with and how to talk with soft skill with customer how to convince to get your products
i have experience in outside customer service
I am user friendly with todays technology
Thank you
Had a experience in handling customers with calm and also good in computers with frequent speaking and listening skills with customer support. Anytime available for either day or night shift,part time work or full time work
