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Live chat assistant on website -- 2

$100-300 AUD

Completed
Posted over 1 year ago

$100-300 AUD

Paid on delivery
Looking for someone to respond to live chat messages from customers that visit a website The website is for a small local dental clinic so it is not a big company and it does not get many enquiries maybe 3-10 per day. You will need to response to FAQ style questions and emails and help them make bookings and reschedule appointments etc The work is simple and can be done online. You need to be live and available 9am to 5pm Melbourne Australia time Monday to Friday. MUST HAVE EXCELLENT ENGLISH Generic bids will not be accepted, pls start your bid with “I can help with live chat” Please bid for monthly amount
Project ID: 35906938

About the project

160 proposals
Remote project
Active 1 yr ago

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I can help with live chat I am Joshua Penetrante and I am ready to work with you. With my strong customer service background and experience in providing technical support, I am confident that I am the right candidate for this role. I have 6 months' worth of chat support experience, and within that timeframe I have built a proven track record of successfully resolving customer queries in a timely and efficient manner. I have also had experience in troubleshooting technical issues, and I am well-versed in using various customer service software. I am a highly organized and motivated individual, with excellent communication skills and a positive attitude towards customer service. I have a passion for helping customers and I am confident that I can make a positive contribution to your team. I am excited to discuss this opportunity with you.
$200 AUD in 30 days
5.0 (1 review)
3.8
3.8
160 freelancers are bidding on average $253 AUD for this job
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“I can help with live chat” We are a Live chat service provider and have already worked with dentists and doctors to help them with appointment setting and rescheduling patients. We interact with visitors on your website using Live chat to convert them so you get more conversions and more revenue. We respond to all chats in less than 20 seconds We greet visitors on your website We help them and answer their questions We can assist them with setting an appointment or rescheduling or canceling it We will be handling complaints as well if any We are available 24/7 as we understand: Your customers can order anytime and not just between 9 to 5 If they can’t get hold of you they won't wait and will go to your competition They don't like to call and stay on hold for hours They can't wait for an email response for 24 to 48 hours They need an instant response, no matter what, or else they have choices Let's jump on a quick call to discuss details and see how should we proceed. Best Nasir
$200 AUD in 7 days
5.0 (3 reviews)
6.6
6.6
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“I can help with live chat” To Whom It May Concern, I am ready to start assisting you right away. I am a native English and French speaker. I am really looking forward to hearing from you. Best Regards Herve L
$750 AUD in 30 days
5.0 (15 reviews)
5.6
5.6
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I can help withive chat. I have experienced and worked for many websites to provide live chat. I can start immediately and can show you sample work. Please discus with me on chat. Thank you Fida Hussain.
$250 AUD in 30 days
4.7 (11 reviews)
5.0
5.0
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“I can help with live chat” Hi, I am experienced VA with 10+ year of experience. After reading your job posting I am very much interested to work on your project. My Experience listed below. ➤ Web Design ⦿ Adobe XD ⦿ HTML ⦿ CSS ⦿ jQuery ➤ Graphic Design ⦿ Adobe Illustrator ⦿ Adobe Photoshop ⦿ Adobe Flash ➤ M/S Office ⦿ Word ⦿ Excel ⦿ PowerPoint ➤ Google ⦿ Google Doc ⦿ Google Sheet ⦿ G-pack ➤ Video Editing ⦿ Adobe Premier Pro ⦿ Camtasia ⦿ JSDC Editor ⦿ Filmora ➤ Website/WebStore Management ⦿ Shopify ⦿ Woocommerce ⦿ Magento ⦿ Cubecart ⦿ eBay ⦿ Amazon ⦿ Bigcommerce ⦿ Etsy ⦿ etc ➤ Dropshipping ⦿ Oberlo ⦿ Doba ⦿ SaleHoo ➤ Themes Management ⦿ DIVI ⦿ Soledad ⦿ Jevelin ⦿ Webify ⦿ All themes ➤ Social Media ⦿ Facebook ⦿ Twitter ⦿ Pinterest ⦿ Instagram ⦿ LinkedIn ⦿ etc ➤ Web Research ⦿ Lead Generation ⦿ Contact Information Collection ⦿ Business Data ➤ Product Entry ⦿ Shopify ⦿ Woocommerce ⦿ Magento ⦿ Cubecart ⦿ eBay ⦿ Amazon ⦿ Bigcommerce ⦿ Etsy ⦿ etc ➤ CRM ⦿ HubSpot ➤ Customer Service ⦿ Live Chat ⦿ email - Mass email ⦿ Mailchimp ⦿ Biz Phone ➤ Project Manager ⦿ Airtable ⦿ Clickup ⦿ Trello ⦿ Microsoft Team ➤ Database Management ⦿ Ragic ➤ Online Survey Management ⦿ Survey Sparrow ⦿ Survey Monkey ⦿ Google survey Thank you for reading my cover. Mustafisur Rahman
$200 AUD in 7 days
5.0 (1 review)
4.7
4.7
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“I can help with live chat” Hi, Will you provide the material that what kind of questions they can ask and what could be their answers? I've quoted the monthly price. Would love to hear from you. Best Regards Junaid
$400 AUD in 30 days
4.9 (17 reviews)
4.3
4.3
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Hello I will be your Virtual live chat manager. I will handle your live chat support about FAQ. I fully understand about this work. please feel free to hire me for this project. Thanks
$100 AUD in 30 days
5.0 (5 reviews)
4.1
4.1
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I can help with the live chat as I have experience from Uber working as an email Customer Support Representative. I will set up all the systems from your website on the phone and will have notifications turned on, this way I can be available not just 8 hours but up to 16 hours per day (all the time that I'm awake), Including your working timings. All the chats get response as soon they are received. Although not that investive selling but I will ensure that your valuable leads are not wasted and they book the appointment. And the existing customers are treated as we remember them and they are valuable to our clinic (requires access to your existing client data). Here is what is included in the 450 AUD per month package. - Prompt reply to the queries - Minimal to no wasted leads - Available up to 16 hours per day to - Answer - Booking - Reschedule Appointment - Ensuring the best experience for your valuable clients In 600 AUD, available on weekends as well for up to 16 hours per day. Let's discuss the details in the chat. I am available for video call as well. Looking forward to your response! :-)
$450 AUD in 30 days
5.0 (7 reviews)
4.2
4.2
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I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$300 AUD in 7 days
5.0 (4 reviews)
4.2
4.2
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"I CAN HELP WITH LIVE CHAT" As an Assistant, with my organizational attitude, great multitasking skills, and 9 years of experience as a customer support Assistant, I believe I would be a great addition to your company. As a customer support Assistant I know the job requires a high degree of focus, timely response, Adaptability and efficiency. With regard to your job description, I am familiar with handling live chat inquiries and FAQs (calls too if needed or required in future) and wide range of assistant tasks, (if needed) including organizing, and preparing documents as needed. Rest assured that I am aware of the odd hours that assistants must sometimes work and that I am willing to take on tasks and extra hours as needed. I am reliable and eager to apply my skills and experience to a new situation. I look forward to discussing your business’s needs and how I can contribute to accomplishing company goals.
$200 AUD in 7 days
4.9 (17 reviews)
4.3
4.3
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“I can help with live chat” Hi, Prospective Client from Australia, I understand that you are looking for a live chat assistant to respond to customers' chat messages when they visit your website. As an experienced English-speaking Virtual assistant with extensive knowledge of Customer support through live chat, email, etc, Data entry, etc, I can assure you that I am the right fit for the job. I can communicate in written and verbal English and also have a windows laptop for the task. I am able to navigate live chat software such as tidio with ease, leverage customer data effectively to provide meaningful support, and do all of this fast. I'm familiar with responding to FAQ-style questions and emails and helping with bookings and rescheduling appointments. I am available from 9 am to 5 pm Melbourne Australia time Monday to Friday and for a long-term commitment. I have a keen eye for detail, am efficient, empathetic, flexible, and accurate, and can multitask and work work with minimal supervision. I'm available to start work immediately with a monthly payment of 250 AUD which is also open to fair negotiation. I can deliver a high-quality job that meets your needs and exceeds your expectations. Kindly chat me up to share other details of the project. Also, I'm available to start work immediately. Cheers! Uche.
$250 AUD in 7 days
5.0 (7 reviews)
3.8
3.8
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Hi! I am a professional freelancer with a suite of skills including Virtual Assistant Services for individuals as well as organizations. I am providing virtual assistant services in all mentioned and non-mentioned other areas. Let's discuss the scope of the assistance you needed and the deliverables as well. Regards McKenzie Business Solutions Lahore, Pakistan
$300 AUD in 7 days
5.0 (4 reviews)
3.4
3.4
User Avatar
“I can help with live chat” Need an experienced and reliable Virtual Assistant who is organized, efficient, thorough, and keeps information strictly confidential? You’ve found one in me. Message me first about your needs so I know how to best support you.
$300 AUD in 25 days
4.4 (14 reviews)
4.0
4.0
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I can help with live chat. I am based in Singapore and I am able to be live during the timing required. Hope to work for you!
$200 AUD in 7 days
5.0 (1 review)
3.6
3.6
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I have understand your concern particularization and this position fits within my breadth of know-how. I would relish to come on panel and start the work. I am available to begin rapidly. Relevant Skills and Experience - 14 years of experience in Website Development - 5 star rated freelancer with over 390 completed projects - Got Preferred Freelancer award. - Fast communication and deliver on time Thanks Abhishek.
$150 AUD in 3 days
5.0 (1 review)
3.5
3.5
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Hello, I can live chat. Hello, I am John Damaris, an experienced virtual assistant who can effectively handle your various tasks, I have completed 3 projects with 5 star rating so you can trust me to handle your work well. My skill set includes; ✔️ Customer Service ✔️Minutes writing ✔️scheduling ✔️Email management ✔️Excel ✔️Presentation ✔️Article writing. My Skill set matches your job description which is why you should hire me, I can reply customers question in FAQ style and also assist them with making bookings and reschedule, I can also send timely reminders if necessary, I have a stable internet connection and I'm available to work 9am - 5pm Melbourne Australia time, Monday to Friday. I take pride in providing high quality service, I am self motivated and can work under little or no supervision, I am available to start as soon as possible and I look forward to getting more details about this project. Thank you.
$200 AUD in 7 days
5.0 (2 reviews)
3.5
3.5
User Avatar
I can help with live chat Hi, I can do this project easily as I worked as a customer support representative for 4 years. I can speak and write English fluently. I can work according to Melbourne time zone. Please message me so that we can discuss and start work ASAP. Monthly amount: $250-300 I am waiting for your response. Thanks!
$250 AUD in 7 days
5.0 (7 reviews)
3.1
3.1
User Avatar
Greetings, “I can help with live chat” I think you're looking for someone to respond to live chat messages from customers that visit a website. I understand your project description very well. But can we discuss more about your project for kind of more information? I think I can do this task very effectively and also READY to start this project RIGHT NOW! So, please take a moment to chat with me. Sincerely, Dipty.
$300 AUD in 30 days
5.0 (1 review)
3.3
3.3
User Avatar
"I can help with live chat" Hello , I have carefully read the details of your project and my bid is for a month. I can respond to FAQ style questions and emails and help your clients make bookings and reschedule appointments etc I am a customer service representatives, i am fluent in English language both in writing and spoken English and have a fast internet speed and connectivity.i am available to work from 9 am to 5 pm Melbourne Australia time. Kindly initiate a chat i am available to start immediately. Warm regards Ebere Sonia E. Thank you.
$150 AUD in 30 days
5.0 (1 review)
2.8
2.8
User Avatar
*I can help with live chat* as I've been a customer support for US Insurance Health company. I know the proper way to handle customer questions, acknowledge their questions and feelings, reassure that I can help them out, and give the right resolution to their concerns and problems via chat or email. I'm an expert of bookings and rescheduling appointments and answer FAQ as this is my work in the past 3 years. Another edge is I am from the Philippines, and 9am to 5pm Melbourne Australia time is 6am to 2pm Manila time, I can make it work.
$225 AUD in 30 days
5.0 (2 reviews)
2.0
2.0
User Avatar
“I can help with live chat” Greetings, Thank you for your detailing post. It seems you are looking for someone to respond to live chat messages from customers that visit a website. I'm working as a professional since 2017 in the Here, & local market. I think we can discuss a few more points on inbox, it will help to get the desired quality. If possible, please check my portfolio, hope you will get something interesting there. Overall, I am waiting for you to discuss this project. Thank you. Tanmoy
$300 AUD in 30 days
4.8 (3 reviews)
2.2
2.2

About the client

Flag of AUSTRALIA
Australia, Australia
4.9
75
Payment method verified
Member since Mar 6, 2011

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