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    2,000 online job customer service jobs found, pricing in USD

    ...with CRM system that caters to our specific business needs. Key Features: - Inventory Management: This is crucial for us to keep track of our stock levels, optimize inventory control, and minimize costs. The system should be able to handle real-time stock updates and provide alerts for reordering. - Customer Relationship Management: It is important that the system is equipped with CRM functionality to manage our interactions with customers, streamline sales processes, and improve customer service. - Sales Order Processing: The system should be able to efficiently process sales orders, manage pricing, and generate order confirmations. It should also enable seamless communication between sales, warehousing, and procurement departments. - Billing: I'm looking fo...

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    Job description NOTE : Software sales experience is must Website : , USA About company : We are an agile, friendly, get-it-done group with a strong passion for our work. We help people-centric organizations adapt & thrive in our ever-changing world through transformative web, mobile, and branding solutions. Job description : 1. Make around 200-300 cold calls per day to B2B customers in USA market. 2. Understand the customer's needs and wants with respect to software solution. 3. Must be able to meet and exceed the monthly sales target 4. Ready to join us immediately. Required Candidate profile 1. Good Knowledge of Software product and service selling. 2. Expert Lead Generator & Tele-sales Specialist. 3. A Track Record...

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    ...The primary goal of this project is to enhance my brand's image and services and ultimately to improve conversions. The target audience for this project is the public, so it's crucial that the design is appealing and user-friendly. Key Responsibilities: - Create high-quality UI/UX designs - Implement front-end development techniques to create a seamless user experience - Enhance brand image and service offerings - Optimize the design to increase conversion rates Ideal Skills and Experience: - Proficient in UI/UX design principles - Strong experience with front-end development - Prior experience with e-commerce or conversion-focused projects is a plus - Creative and innovative approach to design - Experience working with a wide audience range is preferred I am looking...

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    I'm in need of a Photoshop expert who can primarily focus on photo retouching and image manipulation for KYC purposes. The photos will be used for KYC (Know Your Customer) services, specifically for identity verification and document authentication. Ideal skills and experience: - Proficiency in Adobe Photoshop to execute high-quality photo retouching and image manipulation. - A strong portfolio that demonstrates experience in similar projects, especially in the realm of KYC services. - Understanding of the sensitivity and accuracy required for identity verification and document authentication tasks. - Ability to deliver the final images in a timely manner, maintaining high standards of quality and confidentiality. - Experience in dealing with a diverse range of images and doc...

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    Our Shopify store needs a proficient hand to guide an extensive revamp. We're aiming to: - Boost sales figures - Ramp up customer interactivity - Widen our brand's presence Tailoring is crucial to us, that's why we're seeking somebody who can: - Design a custom theme for us - Personalize product options and pricing For the theme, our focus is on: - Layout and navigation preferences to ensure a seamless user experience - Specific features and sections on the homepage to cater to our clientele's needs We're seeking an experienced Shopify developer, with a keen eye for design and understanding of effective eCommerce strategies. Experience in layouts, navigation, and homepage design will be favorable.

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    I'm in need of a proficient freelancer to create an ecommerce website for selling physical goods, with important features included. Key website features: - Product search functionality - Shopping cart integration - Customer review section Ideal skills include proficiency in PHP, domain management, website development, ecommerce systems, and SQL. A keen understanding of online consumer behavior and shopping patterns will be beneficial. Your experience in creating user-friendly, engaging ecommerce websites will be critical to this project. oscommerce i whant i have domain and webhostsing but will have websides on my pc just use remote destop Norwegian languare and an template on oscommece, ( i can put in new mods

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    I'm in need of a detailed pentesting service for my medium-sized business. I'm keen to ensure we are robustly secured and prepared for potential threats. The scope of the project will encompass: - Network penetration testing - Web application testing - Social engineering testing The freelancer should ideally have profound experience in cybersecurity and penetration testing. They should be able to provide valuable feedback, highlight vulnerabilities, and recommend strategies to enhance our security posture. The ability to work with medium-sized businesses is a plus. This is a chance to contribute to our organization's security and help protect us against potential threats.

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    --- **Title: Seeking a Web Designer for a Mobile Car Detailing Service Website** **Description:** We are launching a mobile car detailing service that offers exterior, interior, full detail, and deluxe detailing packages, specifically catering to sedans, SUVs, and trucks. Our goal is to create a professional and user-friendly website on SquareSpace that showcases our services and enables easy booking for our clients. **Key Website Features to Include:** - **Home Page** with a striking hero image and a clear call-to-action for bookings. - **About Us Page** detailing our background and introducing our expert team. - **Services Page** with detailed descriptions of our detailing packages and what they entail. - **Interactive Booking System** integrated with an availability ca...

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    I am looking for an experienced resume writer who can revamp my current resume. My primary field is hospitality, with a focus on sales, customer engagement, and food service. I'm currently at the mid-level of my career. The key features I want to emphasize in my upgraded resume are: - Leadership and team management - Communication and customer service Expertise in resume writing for the hospitality industry will be an advantage. The final product should be professionally formatted, and accurately reflect my skills and experiences to potential employers in the industry. I will provide my current resume and further details upon agreement. A clear understanding of the hospitality industry and its requirements is necessary. Skills in writing compelling profil...

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    I need a Shopify store created urgently to sell physical products. Key Requirements: - The store must be visually appealing and easy to navigate. - It should be optimized for mobile devices. - Basic SEO optimization is required to help with online visibility. - Integration with popular payment gateways. - The store should have a checkout process that ensures customer information security. Ideal Skills and Experience: - Proficiency in Shopify and its themes. - Experience in building user-friendly, visually appealing e-commerce sites. - SEO knowledge to optimize the store for search engines. - Familiarity with payment gateway integrations. - Ability to create a secure checkout process. I need this project completed quickly, so please only bid if you can meet the urgent time...

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    ...professional who can help me track the IP addresses of senders ( Not the Servers )in my Gmail inbox. The primary aim of this project is to gain a better understanding of the location of the individuals sending me emails. Key details and requirements: - The focus will be on tracking the IP of the sender, not necessarily the email itself. - The process should be compliant with Gmail's terms of service and respect the privacy of the senders. - The data should be presented in a user-friendly format, ideally integrated into my Gmail interface or provided in a report. Ideal skills and experience for this project include: - Proficiency in email protocols and handling, particularly with Gmail. - Experience in IP tracking and data analytics. - Respect for data privacy and security...

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    I'm looking for a skilled and experienced copywriter to craft a compelling job cover letter for a General Manager position in the Travel & Accommodation industry. It should emphasize and detail my Leadership abilities, Customer service skills, and Financial management experience. Please infuse unique and personable language that will help me stand out against competing applicants. Ability to craft narrative stories and experiences around those skills will be highly regarded. Deep understanding of the hospitality business will also be a plus.

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    I have an Access program currently running on Windows, which I need to migrate to Azure. This software is used internally and by our consumers for data entry, report generation, and customer relations management (CRM). Key Requirements: - Experience with Access program on Windows. - Expert knowledge in Microsoft Azure. - Proficiency in Data Migration. - Familiarity with data entry software, report generation, and CRM systems. - Ability to retain all functions upon migration to the cloud environment in Azure. You should be able to demonstrate previous similar projects and be able to perform this task without loss of data or functionality.

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    I'm urgently seeking a capable and experienced developer proficient in creating single-page landing pages. Key Requirements: - Proficiency in building single-page layouts - Familiarity with integrating standard elements such as contact forms, testimonials section, product/service showcases - Ability to deliver quality work within a very short timeframe Please bid if you have the necessary skills and can work immediately. Your portfolio and examples of previous landing pages you've built will be highly regarded.

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    ...use. We will start with a single product project or group of similar products, simple and then proceed to complicated designs. Pricing per project is negotiable with consideration of the complexity. Key Responsibilities: - Development and implementation of a tool for image and 3D model customization, ensuring smooth user interaction. - Integration of Augmented Reality (AR) to uplift the customer shopping experience, enabling them to view their custom product in their own environment before purchasing. Required Deliverable: - A fully functional tool compatible with our WooCommerce platform or creation of a new ecommerce platform. Ideal candidate: - Proficiency in at least one of the mentioned programming languages. - Extensive experience in e-commerce platform development ...

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    I require a competent structural engineer to inspect the loft in my house and establish if it needs any additional structural support. The job demands immediate attention as I need my project completed ASAP. Key requirements for the role: - Experience in residential structural engineering - Comprehensive understanding of building codes and safety regulations - Problem-solving abilities for any potential structural challenges Contact me if you can deliver prompt service without compromising quality or safety. Potential for future collaborations on similar projects.

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    I'm looking for a bold and modern logo for my pressure washing and property services business. The logo should include an icon related to water or liquid. ...The logo should have a contemporary, impactful design suitable for a professional services business. - Icon Inclusion: Please include an icon related to water or liquid to represent the pressure washing service. Ideal Skills and Experience: - Proven experience in designing bold, modern, and impactful logos. - Strong understanding of how to incorporate water or liquid imagery into a logo. - Demonstrated ability to create logos that are both visually appealing and representative of the service offered. Ultimately, I'm looking for a logo that stands out and conveys the essence of our service - pressure...

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    I'm looking to create a Facebook ad for my restaurant. I want users who click the ad to be able to instantly download a coupon that they can use in my restaurant for a one-time discount. Key Features: - The ad should incorporate a clear, enticing call-to-act...in an image file format (e.g., JPG, PNG) which can be easily downloaded. - The coupon should be valid for one-time use only. Ideal Skills and Experience: - Proficiency in Facebook Ads Manager and understanding of Facebook ad policies. - Ability to create compelling visual content and call-to-actions. - Experience with setting up instant download features within Facebook ads. - Understanding of customer behavior and experience with creating effective coupons. - Strong communication skills to ensure the ad effectively con...

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    I want to add Machine Learning features , algorithm to my online electricity bill management system, which currently handles billing and payment processing, energy usage tracking, and customer database management. The programming language used in the project is PHP. The enhancement includes: 1. Predictive analysis for energy consumption 2. Customer segmentation 3. Load management optimization The predictive analysis for energy consumption specifically involves energy consumption forecasts. Ideal Skills and Experience: - Proven experience with PHP - Strong understanding of Machine Learning concepts - Experience with user registration systems, billing systems, and payment processing - Adept at enhancing existing codebases - Ability to create a seamless and secure user...

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    ...Experience with incorporating AI into app design • Knowledge of various languages for programming AI is beneficial but not necessary as this question was skipped • Portfolio that demonstrates a mix of standard and bespoke UI designs (as a mix of both styles is desired) Applications should include their relevant experience, along with any work they've done that demonstrates the necessary skills for the job. As design will play a vital role in this project, a portfolio showcasing your previous work is highly appreciated. You must be good in backend and frontend. I need to write application for two platforms android and ios. Project require some investigations according to estimated cost and prepare application which handle standard login and registry with email an...

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    I'm in need of a skilled developer who can create a ride-sharing website similar to with a few distinct features. Key Features: - User Registration and Login: The site ...who can create a ride-sharing website similar to with a few distinct features. Key Features: - User Registration and Login: The site must have secure and seamless user authentication for all users. - Customized Design: I'm looking to differentiate my platform through unique branding and design. Target Audience: The primary audience for this project is daily commuters and ride/courier service providers. Ideal Skills and Experience: - Proficiency in front-end and back-end development - Extensive experience in building and customizing similar platforms - Understanding of user experience and brand iden...

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    We need an online Virtual assistant to help us with our company tasks such as social media posts, research data entry etc... The tasks are very simple, however, this will be ongoing, daily work for the foreseeable future. Must be reliable and consistent in order to be successful in this role.

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    I'm looking to update the TCPDF library on my Laravel-based web application to generate PDF letters....of the TCPDF library is crucial. - System runs on PHP 7.4 and was running fine until upgrade from 7.4.32 to 7.4.33 -> Error is now with {} -> "Array and string offset access syntax with curly braces is deprecated" -> This comes from the TCPDF library. So that library must be updated on server (no cli) and maybe rest of php code to generate pdf must be updated. We use custom layout for every customer in tcpdf. (There I can assist) Ideal Skills and Experience: - Proficiency in Laravel and PHP is a must. - Previous experience with TCPDF and generating dynamic PDFs. - Good knowledge of user authentication and session handling in Laravel. - Ability to troubles...

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    I want to set up the following: 1) Wireguard server on a webserver (Hetzner) 2) Wireguard client on an OpenWRT router What is the usecase? The Op...printer (pos printers port 9100). The web application can print things on the clients printers. What makes it difficult? Configuration of the customers network/internet must not be needed (just connect OpenWRT router via LAN to the internet). Customers are only using our system single days (they log into our homepage and receipts get printed at their location). Possibility of dynamic IP at the customer, NATed connection, different ISP, no port forwarding etc. Are further jobs possible? Yes, if the prototype is working I want to scale it with multiple clients. Forthermore, I may need a programmer for the webservice (Kotlin, MariaDB and...

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    I'm in need of an expert in DNS setup and configuration for Gmail on a shared hosting server. This task will require: - Advanced skills in Gmail DNS setup and configuration - Proficiency in shared server management - Ability to ensure a single service remains connected post DNS change Your task is to ensure a smooth transition without any disturbance to the connected service. Deep knowledge of DNS, with special focus on shared servers, is a must-have.

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    I'm in need of an experienced Google Cloud specialist who can help me set up Google Cloud Storage for backup and disaster recovery. Key requirements: - Configure Google Cloud Storage: The primary use of this service will be for backup and disaster recovery. This includes setting up the storage buckets, permissions, and ensuring the right storage class for long term backups. - Long Term Retention Backup and Archive: The backup strategy needs to accommodate long term retention for archives. Ideal skills and experience: - Strong expertise in Google Cloud, particularly with Cloud Storage. - Experience in setting up backup and disaster recovery solutions. - Knowledge of different storage classes and their optimal use cases. - Familiarity with implementing long term retention back...

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    I'm seeking an experienced technician to design an online customer survey to better understand the market fit of a new therapeutic equipment. The project will involve: - Composing insightful questions about a new thrombectomy tool - Developing and administering online survey tool to allow select physicians to quickly offer opinions - Display videos illustrating product features Your role will involve: - Identifying optimal online software - Design and layout of survey tool - Suggest incremental questions and content as appropriate

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    ...party can coach the agent in real-time without the caller's knowledge reference: - Call forwarding capability reference: - Quick call form similar to what can be found on (if a customer fills out a form on my wordpress website and adds his phone number, I want the system to automatically call my phone number, play a whisper message and then connect me with the customer) references: The user interface should be easy to use and I should have all these features. What I'm trying to do is this: I have several clients to whom I may want to forward calls to (from my US-based numbers). I want to

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    I am in urgent need of an experienced full time business development executive for my technology business. Key responsibilities: - Generating high quality leads - Client acquisition - Effectively presenting sales pitches The ideal candidate would have a proven track record in IT services sales, an understanding of the technology industry, and experience in customer acquisition. A deep understanding of the Indian market is a prerequisite, as our primary clients are based here. Effective communication skills, persistence, and determination are must-have qualities. Note - Only Indian BDE are welcome.

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    I'm in need of custom modern website templates targeting sales of a product or service. The ideal candidate for this project should have: - A strong understanding of modern design aesthetics - Proven experience in creating website templates designed to sell a product or service - The ability to incorporate my specific requirements into the template design Your main task is to help me attract potential customers and encourage them to engage with my product/service through effective, attractive design. Please, include examples of similar projects you've completed when submitting your bid.

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    I'm looking for a skilled developer to construct a React job portal specifically tailored for the IT industry. Due to a lack of specific choices selected during project definition, I'm seeking an innovative and seasoned freelancer who can guide the process. Key Features (assumed): - Job search and filtering - Resume uploading and management - Application tracking Application Instructions: Please provide information on your past work, your experience, and generate detailed project proposals, as this wasn't specified. Job Search Functionality (assumed): - Keyword search - Location-based search - Filtering by job type Ideal Skills: - Experience in React, Node.js - Prior experience in building job portals or similar platforms - Innovat...

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    ...with AI, focusing on our ordering system, customer service and CRM. Ordering System: - Use AI for automated ordering, maintaining optimal stock levels and eliminating human errors. Skilled in artificial intelligence and supply chain management. Customer Service: - Implement AI chatbots and Natural Language Processing to enhance our customer support, improving response times and quality. Proficiency in NLP and chatbot design is required. CRM: - In CRM, predictive analytics should be employed to foresee customer behavior and design strategic marketing campaigns. Strong understanding of CRM systems and predictive analytics is necessary. Our goals through AI integration are process streamlining, efficiency improvement, and an enhance...

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    I'm looking for an online sales expert who can help me establish and grow my online sales platform. I sell both physical and digital products, and my primary sales channel is my own website. For details, visit - Key Responsibilities: - Develop an e-commerce strategy for my business, considering the unique aspects of selling both digital and physical goods - Set up a robust payment processing system from scratch - Provide guidance on optimizing sales and conversions (Minimum Paid enrolments of 350 Students) Ideal Skills: - Proven experience with setting up and managing e-commerce platforms - Expertise in driving sales through own websites - Strong knowledge of payment processing systems - Ability to strategize and execute on sales growth - Excellent communication

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    ...3 weeks. Of course, you can continue to improve your project after 3 weeks, but you should submit your results to us within 3 weeks in order to claim your $150 Milestone. After 3 weeks, we reserve the right to withdraw the Milestone. However, if you get caught in a bind and need more time for some reason, please let us know. We’ll do our best to work with you. • You may find that our free service level (1000 free query records per day) is too limiting for your development and testing. If so, please send an email with your project name to our support team, tell them that you are working on the Freelancer project, and they will give you additional query capacity for free. • Finally, our support is open to you should you have any questions while making your proj...

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    I need a professional paralegal with expertise in dealing with divorce decree amendments especially those that relate to Office of Manpower (OPM) guidelines. The task primarily revolves around the retirement apportionment, with the Civil Service Retirement System (CSRS) specifically needing to be addressed. Ideal Experience and Skills: - Prior experience in amending divorce decrees - Strong understanding of OPM rules and guidelines - Extensive knowledge in retirement apportionment, particularly the CSRS - Excellent legal research and writing skills The project demands a sharp attention to detail and a proven ability to interpret and apply complex laws and regulations. This is a critical task requiring a high level of accuracy and the ability to work within a short time frame.

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    I'm in need of an Azure Data Engineer versed in data warehousing. The task involves warehousing structured customer data, specifically structured data such as SQL. The ideal freelancer should have: - Experience with Azure Data Warehousing - A track record in handling customer data - Proficiency in managing SQL structured data This role requires both technical skill and careful handling due to the sensitive nature of the data involved. Note : First help me to fix my connection error then we will move to the project

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    ...management features for the ERP; and lead management, customer relationship tracking, and sales pipeline management for the CRM. Key Responsibilities: - Designing and developing a comprehensive and fully-integrated ERP and CRM system. - Ensuring that the ERP system includes robust inventory management, sales tracking, and financial management features. - Ensuring that the CRM system includes effective lead management, customer relationship tracking, and sales pipeline management. Essential Skills and Experience: - Proven experience in designing and developing ERP and CRM systems. - Proficiency in integrating inventory management, sales tracking, and financial management in an ERP system. - Proficiency in developing lead management, customer relationship tracking, ...

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    I have a case study which requires the application of prompt-guided Chat GPT for its successful completion. I'm depending on your expertise to: - Determine project objectives; whether it's to improve customer satisfaction, increase sales revenue or streamline internal operations - Document specific prompts or questions to be used in Chat GPT throughout the project Ideally, I am seeking a professional with a strong background in AI technology, specifically OpenAI's GPT and its application to business case studies. Your experience with similar projects will be well-regarded. I look forward to viewing your comprehensive approach to this project in your proposal.

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    I'm in need of an expert who can set up a public cloud server that will primarily serve as a Platform as a Service (PaaS) for web hosting. This server will be my solution to hosting websites, so it's crucial that this is done with the utmost care and professionalism. Key requirements: - Setup a Public Cloud Server: You should have experience in setting up public cloud servers, and understand the nuances of PaaS. - PaaS Configuration: The server should be configured as a PaaS, offering a platform for web hosting. - Web Hosting Capability: The main purpose of this server is to host websites. Ensure that it's optimized for this function. Ideal skills and experience: - Experienced with Public Cloud Servers: Prior experience with setting up and managing public cloud serv...

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    GrowiGram service fee + marketing for @therealbigdrip

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    ...experience in MS Access 2016 and Excel. Key Components: - MS Access programming: The successful candidate must be comfortable building databases on MS Access 2016. This project will specifically focus on managing customer information. - Excel integration: Expertise in linking data between Access and Excel is crucial. You'll be expected to establish a seamless and functional link between the MS Access database (housing the customer information) and Excel. Ideal skills and experience: - Proficiency with MS Access 2016 - Proficiency with MS Excel - Experience in handling customer data - Expertise in data linking between MS Access and Excel - Strong data management skills As this is a critical business function, reliability and attention to detai...

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    ...my business including: - Menu management: to allow me to update dishes and prices in real time. - Order tracking: to oversee progress and completion of orders from the kitchen. - Employee scheduling: to manage shifts and work hours of my team. - Customer ordering: to accept food and drink requests directly from the menu. - Inventory Management: for keeping track of purchasing, storing and using products. - Invoice creation and tracking: a straightforward system of billing customers. - Analytics: to help me understand business trends and customer habits. The ideal freelancer for this project has proven experience in web development, particularly in creating functional and user-friendly management systems. Knowledge and experience in the restaurant industry will be a plus....

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    I need a creative and captivating flyer that showcases an exciting promotion for my business. The flyer should advertise the compelling offer of receiving a free diamond ring or earring when creating a new customer account. Key aspects for the flyer to highlight: - Explain the exciting offer in a clear, engaging manner - Details about the free diamond ring or earring for new customer accounts - Ensure the flyer design appeals to both men and women -SAMPLE FLYER ATTACHED FOR AESTHETIC CONTEXT The ideal freelancer for this project will: - Have a strong background in graphic design with experience creating promotional materials - Have a keen eye for detail to ensure all information about the exciting offer is highlighted - Have experience in designing for a diverse target au...

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    I am looking for a skilled developer to create a web-based bank application. The primary functionality of the application will be to enable online transactions. Key Requirements: - Development of a web-based application with a focus on online transactions. - Implementing standard encryption for the security of online transactions. - Creation of Account management and Customer support chat features. Ideal Skills and Experience: - Proficiency in web application development. - Experience in implementing online transaction systems. - Strong understanding of encryption techniques. - Previous work in the fintech sector would be highly beneficial.

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    I'm in need of an experienced SEO specialist to help me grow my local customer base. My main goals are to increase organic traffic and boost online visibility. Key Responsibilities: - Assess and enhance off-page SEO which includes backlinks and social media presence. - Implement strategies to improve organic traffic. - Work towards boosting the website's overall online visibility. Ideal Candidate: - Strong understanding of SEO principles. - Proven track record of improving local SEO. - Experience in increasing organic traffic. - Proficient in generating backlinks and managing social media for business purposes.

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    A.Q. LANDSCAPING SERVICE LLC WISCONSIN DOMESTIC LIMITED-LIABILITY COMPANY My name is Alejandro Quiles, I offer you my general services all year round the four seasons of the year Spring ? Summer ? Falls ? and winter... Free estimates. LANDSCAPING !!! (414) 368-7413 A.Q. LANDSCAPING SERVICE LLC (414) 368-7413

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    I'm in need of an expert telemarketing company that can help provide customer support for a team of 20 agents. Key Requirements: - The work is long-term, extending beyond 6 months, and will require consistent and high-quality support. - Your team should be competent in handling customer support via phone. - The type of customer support the agents specialize in is general inquiries, so experience in this area is beneficial. Ideal Skills and Experience: - Proven track record in telemarketing and customer support. - Strong communication skills and fluency in English. - Ability to maintain a high standard of service over a long-term period. If you're a telemarketing company with the required expertise and capacity to take this on, please reach ...

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    I'm in need of 2 landing pages for my mobile applications. The main goal of these landing pages is to showcase the features of the apps to potential users. Key Requirements: - You wil...appreciate what the apps can do for them. Skills and Experience: - Proficiency in landing page design and UX/UI is essential. The ability to effectively showcase features and benefits. - Understanding of mobile app design and development. - Experience in designing for functionality and tools, and translating complex features into simple and effective visuals. Please note: I don't require any customer testimonials or expert reviews on these landing pages. It's primarily about showcasing the app features in a visually appealing and informative manner. I would prefer this to be limi...

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    ...developers to create a comprehensive web application and corresponding mobile app CRM. The primary function of this system will be customer management, focused on enhancing client interactions and service. Key requirements for this project include: - **Dual-Platform Mobile App**: The mobile app must be compatible with both iOS and Android devices. - **Customer Management**: The core feature of this CRM system is customer management. This will involve the ability to store and manage customer information effectively. - **Cloud Telephony IVR Integration**: I'm looking for integration with cloud telephony IVR to enhance communication efficiency and customer service. - **WhatsApp Integration**: In addition to traditional methods of commu...

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