Why outsource customer service jobs

...in full stack software development BS/MS/PhD in Mathematics, Computer Science, Physics, related technical field or equivalent practical experience Responsibilities We're working on building an efficient marketplace of jobseekers and employers and need full-stack engineers to build fast, scalable, and effective applications that help connect people to their next job We provide an essential service and have a thriving business as a result Our stack is complex and we're looking for engineers who know how to write evolvable, properly instrumented, and efficient code as part of a growing distributed system We're working on mobile-first web applications and need people who can build fast and intuitive experiences Design and implement user-facing web applications ...

I am seeking a versatile customer support specialist who can provide excellent service through phone and email while also handling administrative duties. Your task would be comprehensive, from handling day-to-day inquiries to setting schedules and managing documents. Responsibilities would include: - Handling phone and email inquiries, ensuring all customers are served in a timely and exceptional manner. - Managing administrative tasks such as scheduling appointments and overseeing document management. - Taking care of advertising posts and accepting bookings when necessary. Ideal candidates should possess top-notch customer service skills, have proficient knowledge of office management systems, and be comfortable multitasking. Previous experience in a simila...

I have a Google My Business listing and am striving to attract more customers. I'm looking for someone to help me increase my Google Business reviews. Key Responsibilities: - Formulate a strategy for increasing reviews - Implement the strategy effectively - Monit...Business listing and am striving to attract more customers. I'm looking for someone to help me increase my Google Business reviews. Key Responsibilities: - Formulate a strategy for increasing reviews - Implement the strategy effectively - Monitor and report on the progress Experience: - Proven track record of increasing Google Business reviews - Strong understanding of digital marketing and customer engagement - Excellent communication and people skills Please note that I am not currently encouraging custome...

We run an aged care service provider. We want to create an AI agent that can act as the Service coordinatior for the services we provide to clients. Tasks that the AI must be able to perform: - Manage Microsoft Outlook service mailbox - We get emails requesting services. Agent must be able to respond with our rates and negotiate this with the customer - If we win the job the agent must then be able to login to various platforms (e.g. , or ) and post an ad to advertise the job. May need to also call local businesses to get information. - We will have many subcontractors apply for the jobs. Agent needs to communicate and negotiate with these individuals. - Agent will present best options for us to pick from. - Once we pick they will interact

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I need an expert in Google My Business to assist in optimizing my existing business profile. I am looking to improve the business information section of my profile. Specifically, I am interested in optimizing the following areas: - Business Description - Operating Hours - Contact Information - Product or Service Details The ideal candidate would come with a wealth of knowledge on how to fully optimize a Google My Business profile to make it more engaging and visible to potential clients. Experience in SEO, digital marketing, and Google's ranking algorithm will be greatly appreciated. Excellent communication skills will be essential, to understand my needs and objectives fully before making changes to the existing profile.

I am looking to develop a Variable Message Sign (VMS) software. The software should be: - Compatible with Windows - Able to facilitate message scheduling and display - Support remote management and control - Allow for advanced message customization - This SAAS (Software As a Service) based Software will be display a content publishing management system for PC, which is installed in the Windows operating system and allows editing solutions and playing the solutions on LCD or LED displays. - The software will be SAAS Based, On which multiple clients will be added, and the APIs of the device sold will be integrated into the Software. - This software will have a variety of media: you can add general windows, cut-to-display windows, Office documents, images, videos, GIFs, text, colo...

I need assistance in creating a Kubernetes Manifest for deployment on Amazon EKS. This project is focused on the creation of Kubernetes Manifest files to deploy resources on Amazon Elastic Kubernetes Service. The specific resources, configurations or version of EKS is yet to be determined, and would require discussion and planning. Ideal Skills and Experience: - Proficiency in Kubernetes and EKS - Experience in creating Kubernetes Manifest files - Familiarity with Amazon Web Services Please provide details on your experience with these technologies in your bid.

We are seeking a skilled animator to create a high-quality medical training video, blending real patient footage with detailed animations. This 1-minute introductory video will address common mistakes in vascular access procedures, demonstrating the 'how' and 'why' behind each step. It will feature a mix of live footage and animations, covering crucial aspects like line cleaning, drying, and flushing techniques. The video will conclude with a call to action, encouraging viewers to sign up for a comprehensive training course. If successful, this project will expand into a full series of training videos, offering extensive content and interactive elements for healthcare professionals.

I am looking for a proficient data analyst who can access, clean, and analyze large volumes of customer data. Ideally, the freelancer should have a background in big data, business intelligence, and data visualization, and previous experience in dealing with customer data specifically. Tasks to be undertaken include - - Retrieving customer data from the database - Cleaning the data efficiently to ensure it is free from errors and inconsistencies - Analyzing the data to provide detailed insights - Demonstrating these insights through clear visual tools The ideal freelancer for this job would display deep understanding and experience in SQL to query and manipulate databases. Python scripting knowledge for data analysis and cleaning is a major plus. Proficiency in us...

We are a web hosting company offering a free web design together with our packages if the customer does not have a website yet. We therefore need top-quality leads to contact, and they have to meet 2 criteria: 1. The business should NOT have a website (Facebook, free websites etc. are ok) 2. The business MUST HAVE a contact phone AND e-mail. The businesses need to be in the home service business in the UK (Plumbing, Electrician, Roofer, Mason, Painter, Cleaner, Pest control, etc.) We need a CSV file with the following columns): BUSINESS TYPE BUSINESS NAME BUSINESS ADDRESS BUSINESS ZIP BUSINESS CITY BUSINESS LOCALITY (IF APPLICABLE) BUSINESS E-MAIL BUSINESS PHONE BUSINESS SOCIAL LINKS (IF APPLICABLE) SOURCE FOR INFO! (this is the source where you got the info from) I say ...

I need an expert in Power Apps (Model Driven) to help me customize the user interface in the form. Work will be training in a Teams remote session working on a real project. You will need to have excellent skills not work on your own and Google the solution as will be doing live with the customer. We have 1 small project to start then a larger project to help us with if we can build a relationship and display good skills. Key Responsibilities: - Customize form elements to meet my specific requirements - Training on Teams fixing real problems Ideal Skills and Experience: - Proficiency in Power Apps Model Driven (Not Canvas Apps) - Extensive experience in UI customization - Experience working with Dynamics 365 and Power Platform - Strong understanding of data management in Power App...

For this project, we need to consolidate customer data from multiple Excel files into one Excel sheet using macros. This will allow us to manage our data more efficiently. Key tasks include: - Creating a macro that can extract and merge customer data across several Excel files. - Managing the data in a way that it is grouped by Customer ID. Skills and Experience: - Extensive knowledge in Excel and proficiency in creating macros. - Prior work experience with data consolidation projects. - Exceptional attention to detail. - Ability to organize data effectively. - Knowledge of data management according to customer demographics.

I need a professional mailer who can help me forward international mail. I'm looking to have all sizes of mail including letters and packages forwarded to my friends and family in other countries. Bid amount is for forwarding 4 packages. All mail thereafter will be paid at $20 per piece. Key Tasks: - Receive mail and notify me when you receive it (with pictures if necessary) - Professionally repackage mail if necessary - Forward mail internationally to the specified address I would need you to have a physical mailbox for this purpose, preferably at your nearest post office. I can reimburse your expense for opening a mailbox upon receiving proof (like a receipt from your post office). Ideal Skills: - Resourcefulness in managing a physical mailbox [Removed by Admin] - Preferably fam...

...engines to increase website traffic. • Stay up-to-date on the latest furniture trends and industry news. • (Optional) Craft captivating social media captions to promote blog content. Ready to Furnish Our Blog with Fantastic Content? We encourage passionate and talented writers to apply! Please submit your resume, a writing sample relevant to furniture or home decor, and a brief cover letter explaining why you're the perfect fit for this role....

...offer a unique compensation structure that rewards your hustle. You will earn a lucrative 10% commission on the total value of every closed project you secure. There is no base salary in this role. Your earning potential is directly tied to your success in finding and closing deals. This is a fantastic opportunity for a highly motivated individual who thrives in a performance-based environment. Why Revnoid? Be part of a growing and dynamic agency Work on cutting-edge web development projects Opportunity to build a lucrative career based on your performance Collaborative and supportive work environment The Ideal Candidate Proven track record of success in B2B sales Strong understanding of the web development industry Excellent communication, presentation, and negotiation ski...

I'm in need of a web application that helps me keep track of customer information. This is a simple data keeping project, but it's crucial for my business. Key Features: - The application should allow for easy storage of customer's name. - The interface should be user-friendly and easy to navigate. Ideal Skills: - Proficient in web application development. - Experience in creating user-friendly interfaces. - Familiarity with data storage and retrieval.

I need help hosting my PHP Laravel project on an AWS EC2 instance with a MySQL database. The primary aim is to ensure high availability of the service. Key requirements: - Set up the PHP Laravel project on an AWS EC2 instance - Configure a MySQL database within the AWS environment - Assistance in setting up a load balancer to ensure high availability The application will mainly be handling API requests, so it's important to set up the infrastructure in a way that can handle these effectively. The project has been designed to be scalable, but I need a professional who has extensive experience in setting up and managing Laravel applications on AWS to ensure the best performance and availability possible. Please share your relevant experience in your bid.

Our call center is looking for a remote Swedish speaker operators for a customer service job . 8 hours/day, Monday - Friday. Central Europe working hours. Inbound and email customer service for an online shop. Bid with your cheap cost per 10 hours. Please write a couple of line of your self or better send a CV. Thank you

I'm looking for a web developer/designer to help me modify my existing website. Here's what I need: - Layout: I'd like to rearrange the existing content sections of the website - New Features and Functionalities: I need a new page to be added to the website, as well as some existing pages to be removed or edited. - Specific Pages: The Home an...and Functionalities: I need a new page to be added to the website, as well as some existing pages to be removed or edited. - Specific Pages: The Home and Services pages need to be worked on. The website is on Squarespace, so I would need someone with experience in this hosting/building platform. I will provide new texts and images. In summary, it will be a new home page, and 1 edited service page, 1 new service page ...

...comparing advantages and disadvantages of custom development and purchase alternatives. Coordinate requirements, schedules, and activities, contribute to team meetings, and troubleshoot development and production problems across multiple environments and operating platforms. Provide support to colleagues and staff in the appropriate use of the solutions delivered. Conduct root cause analysis on customer issues and determine the best way to resolve them. Assess new architectures and technologies and determine which to implement to achieve the best business result. Support users by developing documentation and assistance tools. Minimum Qualifications: College degree in Information Technology or Computer Science related fields 3+ years of successful experience in a similar rol...

...retailer that supplies three main products: A peri-sauce, a chilli-sauce and an ayamase sauce (a nigerian stew). We have been serving direct to consumer for 2 years and are looking to improve our web presence. We’re looking to partner with a designer that can communicate what our brand stands for via a new website. Here are some bullet points that help describe our creative vision: - Our typical customer is female, aged 30+ and is Nigerian-born. - Our male customers are typically young dads or bachelors, who use our sauces as a shortcut to a hearty meal. - Some of our customers have found unique (and non-traditional) ways to use the sauce. Here are some testimonials: - “I’ve been using the sauce when I fry my steaks and I love it” - Himmat S I have ...

I'm looking for a passionate designer to help me create mod...for a passionate designer to help me create modern, clean pamphlets and posters for my product/service geared towards business professionals. The project involves: - Generating modern and clean designs that catch the eye - Understanding of marketing principles to convey my product/service effectively - Ability to target design and content towards business professionals The ideal candidate will have: - Experience in graphic design and marketing materials - Portfolio that demonstrates a modern and clean aesthetic - Understanding of the business professional demographic Your design should be professional, appealing and concise. After all, we wish to convince busy professionals that our product/service ...

I'm seeking a deft professional to transform my current website into a sleek and modern masterpiece. The website's design, navigation and speed are outdated, negatively affecting usability and reducing customer engagement. Key Project Deliverables: • Redesign with a Minimalistic and Sleek Aesthetic: The new design should be clean and modern to reflect our brand's personality. • Improved Navigation: It's crucial that users can find what they’re looking for without a struggle. • Fast Website Loading Speed: The website must load quickly to keep up with today's internet users who have little patience for slow loading sites. Ideal skills and experience for the task include: • Proven experience in website design and conversion op...

I'm looking for an experienced Instructional D...series of training materials for our logistics company. Key Responsibilities: - Develop engaging and informative training videos, ILTs and Video Storyboards targeted towards Universal Agents. The instructional materials will focus on the following core areas: - Customer service skills - Product knowledge - Problem-solving techniques Ideal Candidate: - Proven experience in creating training materials, particularly video content. - Strong understanding of instructional design principles. - Background in logistics or customer service is a plus. - Ability to communicate complex ideas in a simple and engaging manner. Work Schedule and Availability: ﹘Must work between the hours of 5:00 AM-2:00 PM US Eastern ti...

...unsecured loans. If you have experience in this area, you can assist us in expanding our business. The main focus of the project is to boost our loan volume, and in order to achieve this, we need to work together to synergize and utilize technical tools effectively. Key requirements: - A solid background in the retail banking industry, with a specific emphasis on unsecured loans. - Proficiency in Customer Relationship Management (CRM) software. Your responsibilities will include: - Collaborating with our team to identify potential areas for growth in our unsecured loan business. - Utilizing your expertise and the technical tools at your disposal to help us increase our loan volume. In summary, we aim to benefit from your experience and technical know-how to grow our busines...

Service and ecom website need to built using html css js

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...seamlessly designed website or app—intuitive interfaces guide your every click, captivating visuals engage your senses, and the overall journey feels like a well-choreographed dance between user and technology. Are you ready to elevate your digital presence? Look no further! Services I provide: Mobile app UI/UX Website UI/UX Dashboard UI/UX Clickable Prototypes Mockups ?️ Tools: Figma Adobe XD ? Why Choose Me? ✅ Passion for Perfection: I'm dedicated to delivering designs that not only meet but exceed your expectations. ✅ Collaborative Approach: Your input is invaluable. I believe in a collaborative process to ensure the end result aligns perfectly with your vision. ✅ Tool Proficiency: Fluent in Figma and Adobe XD, ensuring a seamless design process from conce...

...back page, a table of contents, an "About Us" page, and possibly an introduction. Project Description: The main section of the brochure will consist of 31 pages, each showcasing one of our services, supplemented by 8 separate category pages that group services under thematic focuses. The texts for these pages have already been prepared. We require 3 different layout drafts for each of the 31 service pages, the 8 category pages, and the index page. Design and Layout Requirements: We will provide you with images and sample designs that can serve as a guide. It is crucial that the design remains clear and concise and seamlessly integrates into our Corporate Identity. Required tools include Adobe InDesign, Photoshop, and Illustrator. Important Notes on Design Templates: ...

I'm in need of a thorough market, financial and competition analysis for food franchises in Jaipur. Market Analysis: - Understanding the target customer demographics is key to this project. This will help in tailoring the product offerings and marketing strategies. - A detailed competitor analysis is also essential. It should cover their strengths, weaknesses, opportunities and threats in the context of the market. Financial Analysis: - The financial analysis should focus on the return on investment (ROI) and profitability projections. This data will be crucial in forming an informed business strategy. Location Analysis: - The project includes a location analysis. The ideal freelancer should be able to identify prime locations for a food franchise that align with the market...

I am seeking a Wordpress expert with proficiency in Elementor to finalize three pages on my e-commerce website. Here are the requirements: 1. An understanding of how e-commerce works, specifically the process of forwarding ...container for "Price" Three images are easy to follow through. Page 1 formatting, aligning with a possible Price tag in Flex container with scripting that sends price forward to checkout when link button "get started" is hit and page 1 linked to page 2 "Property info" and creates a blank form with about 20 fake tags that we will name and a link button to checkout (page 3 ) where the price is awaiting customer for payment see attached pages and diagrams. We do not disclose a budget. Please send a quote, this is a small task for an...

I need a Flutter developer for small Customization and Playstore and apple store uploading service. * I purchased one flutter code from themeforest *Additionally, I require a few Edits in app - Integration of two web URLs into the app - Customization of the splash screen * Playstore and Apple Store Uploading Support. Account will be taken from our side *the project will start next week

I'm seeking an exceptional salesperson proficient in selling branded shoes and clothing. My products cater to both men and women, and are designed with a sports branding style. You will be required to: - Showcase and sell various branded products - Understand and appeal to the interests of both male and female customers - Highlight the products' sporty appeal to prospective buye...will be required to: - Showcase and sell various branded products - Understand and appeal to the interests of both male and female customers - Highlight the products' sporty appeal to prospective buyers Skills and Experience: - Previous experience selling apparel, preferably branded - A keen understanding of sports branding - Ability to appeal to both male and female clients - Excellent cu...

I'm in need of a developer who can create a cross-platform taxi booking app for me. The app should be sleek, user-friendly and include all the necessary features for a taxi service app. Key Features: - GPS tracking: I need the app to be able to track the location of the user and the driver. - Payment integration: The app should allow for seamless and secure processing of payments. - Ride history: It would be great if the app could provide a history of past rides for the user to reference. I'm open to suggestions for additional features that might enhance the user experience, so your expertise in this area would be highly valued. Please make sure you have experience in creating similar apps and are able to show me some examples of your work.

...India's leading e-commerce platforms. -Creative freedom to express and implement engaging content strategies. -Milestone-based payment ensuring timely compensation for your efforts. How to Apply: Please submit your portfolio showcasing previous work in content design and creative writing, especially any work relevant to e-commerce or corporate campaigns. Include a brief cover letter explaining why you are a good fit for this position and how your skills align with the job requirements. Looking forward to your creative proposals and having you on board!...

I'm seeking an experienced web designer to create a full-fledged E-commerce platform, complete with a user-friendly interface and robust features. Key Requirements: - Develop an E-commerce site, with a focus on user reviews and ratings to enhance customer experience and drive sales. - The design should prioritize usability and aesthetic appeal. - Integrate with PayPal as the primary payment gateway. Ideal Skills and Experience: - Proven track record in E-commerce website design, with a strong portfolio showcasing user reviews and ratings features. - Expertise in web design principles, with a keen eye for user experience and interface design. - Prior experience with integrating E-commerce platforms with PayPal.

...create a comprehensive mobile app focusing on Family Planning. The app will serve as an educational resource and a referral service for users exploring family planning methods. Key Requirements: - Development on Android Platform: The app should specifically be developed for Android devices. - Comprehensive Information: The app should provide detailed information on all family planning methods, including effectiveness, usage instructions, and potential side effects. - Side Effects and Management: Users should be able to access information on the potential side effects of various family planning methods, as well as guidance on how to manage these effects. - Referral Service: The app should offer users options to find and access family planning services through a referral sy...

...need of an expert who can develop an email service provider software with a strong understanding of SMTP protocol for our own domain. Key Features: - Secure encryption: The software should offer robust encryption to ensure user data and communications are secure. - Spam filtering: A strong spam filtering system is a must to maintain a clean and secure email environment. - Custom domain support: The software needs to allow users to use their own domain for personalization. User Capacity: - The software is expected to support a user base ranging from 1000 to 10,000 users. Interface Preference: - The email service should have a web-based interface for user convenience. Skills and Experience: - Proven track record in developing similar email service provider softwa...

Create an auto process that will run every minute do the below: 1) Will open Google Chrome. 2) Pull from external endpoint JSON (I will provide) a list of urls and enter each one of them in a new window. 3) In case one of...one of the websites is showing "Dangerous Alert" (or doesnt load from any reason) , an email alert + SMS alert should be sent to multiple contacts that I will provide. Some points and clarifications: A) It can be done with extention, desktop software or any other auto script B) It will run every 60 seconds C) It will be installed on 3 RDPs D) I will need help to find and connect to SMS service and RDP service as I dont know reliable services that can be registered and approved fast. Please provide me a detailed solution how you will plan to do...

...exceed sales targets and goals. 6. Collaborate with team members to ensure a positive customer experience. 7. Provide feedback to management on customer preferences and product performance. Key Requirements 1. Excellent communication and interpersonal skills. 2. Ability to work independently and as part of a team. 3. Previous sales or customer service experience preferred. 4. Energetic and outgoing personality. 5. Must be available to work on Saturdays and Sundays. 6. Flexibility with working hours and willingness to work evenings. Benefits: 1. Earn a stipend of 5000 to 6000 along with an incentive per sale. 2. Possibility of converting into a full-time role. 3. Gain valuable sales and customer service experience. 4. Opportunity for performanc...

I'm looking for a highly-skilled individual to take on a project of enhancing the visual appeal of an existing Excel spreadsheet. This entails more than just a simple makeover, but applies a professional visual identity to the spreadsheet. The spreadsheet is a database to show service times and the parts required for that service. I need it to be easy to read and professional. You can use our logo. Key Responsibilities: - I would like customized fonts and formatting integrated throughout. This isn't limited to a specific area, so use your judgment to decide what gets modified. It's essential that the spreadsheet no longer resembles a generic 'Excel' one. - I want the spreadsheet to look and feel intuitive, maintaining the professional aesthetic. ...

I'm in need of a proficient Power BI developer with a keen understanding of data modeling and transformation for the purpose of creating an intuitive dashboard. This dashboard will primarily focus on showcasing our sales and market data. Most of the data would be related to Transportation and Logistics Domain, for eg : Port Wise Performance Customer Support Analysis Database would be PostgreSQL Key Components: - Incorporation of various visuals such as line and bar graphs, pie and doughnut charts and maps to effectively represent geographical data. - Advanced skills in handling complex sales and market data, and ability to visualize this in a digestible manner are essential for this task. - Familiarity with creating reporting tools using similar datasets will be highly appre...

I'm in need of a proficient developer to create an eCommerce website for my Will Writing service. As I have a specific design concept in mind, you would have to bring this idea to life. The website should be integrated with PayPal for secure transactions. Key requirements are: - Proven experience in eCommerce website creation - Proficient with PayPal integration - Excellent in translating design concepts to live websites Understanding of the Will Writing business is a plus but not essential. Let's create a user-friendly platform scrutinizing each detail of my design concept.

Hello, I want a development. I want a touchscreen interface to control a custom vending machine. I need someone who has already worked on the MDB protocol for payment. My request is that a customer can access a touchscreen with 2 to 8 pictures. He select a picture, it send via the MDB protocol the payment request and if payment is accepted it launch a small PLC siemens logo program. I need a manager interface to change the prices, the number of sales available for each product and the photo of the product. We will load at the beginning all the possible photos so no need to add photos in the user interface. I need to be able to access from a browser to basic informations (number of products available, last sales, temperature...)

I am in need of an email marketing expert for a job promoting a specific product/service. The project involves: • Sending 25,000 plain text emails with high deliverability. • It will not require design enhancements or visual additions, just well-written and engaging content. • I already have the recipient list, so there's no need to source one. Ideal candidates for this job would have prior experience in email marketing and a proven track record for high email deliverability rates. Familiarity with ensuring emails comply with Spam laws and regulations will be an asset. Strong writing skills are also key to creating catchy and clear content that captures and holds the recipients' attention.

I'm seeking a skilled sales professional to help me expand my customer base in both B2B and B2C markets. Key Responsibilities: - Generating leads and converting them into customers across B2B and B2C segments - Using telemarketing as a primary digital marketing channel to reach potential clients - Developing strategies to penetrate new markets and increase the reach of our vaping products Ideal Skills: - Proven experience in B2B and B2C sales, preferably in the vaping industry - Proficiency in telemarketing and understanding of its efficacy in digital marketing - Strong analytical skills to identify market trends and opportunities for expansion - Excellent communication and negotiation abilities to secure new partnerships and deals If you have a strong sales background and ...

I'm looking for a skilled developer who can create a custom app for me. I'm open to discuss this with the right candidate. Key requirements: - App development experience - Strong problem-solving skills - Ability to work independently - Good communication skills Please apply with your portfolio, and a brief description of why you think you're the right fit for this project.

...easy-to-use blog posting functions, for regular updates and posts about our IT consulting news and facts Key Features: - The website should clearly articulate the services we provide, with a strong focus on being in the IT consulting service - Part of the website will also act as a platform for blogging, where updates and articles will be posted regularly - It needs to be highly professional, yet user-friendly and interactive Ideal Candidate Skills: - Proven experience in website development - Strong knowledge in e-commerce, with a concentration in the service industry - Good understanding of IT consulting and how to best represent it on a digital platform - Creative and able to design innovative websites - Proficient in developing a website with blogging functionality ...

I'm in n...users to create an account and sign in. - Menu Browsing & Ordering: A menu system that is easy to navigate and enables users to place orders efficiently. - Delivery Tracking: A feature that keeps customers informed about the status of their delivery in real time. Key Payment Options: - Credit/Debit Card: Secure and easy-to-use online payment method. - Cash on Delivery: A popular option where the customer pays upon receiving their order. Ideal candidates for this project should have: - Previous experience in developing food delivery apps. - Proficiency in both iOS and Android app development. - Strong knowledge of integrating various payment gateways. - An eye for clean, modern, and user-friendly design. - Excellent communication skills and a proactive approach ...