Service level agreement metrics jobs
...professional website for my company. The main purpose of this website is to showcase and provide information about our services to the general public. Our Design theme: - Modern, Professional, Minimal - User-friendly Ideally we would like our website to have a similar layout as: A bit about our Company: MaverickMobil Co. is a Canadian Company that provides Customer Service Consulting for our clients. We run customer review programs )i.e. secret shoppers) for different Canadian electronic and mobile companies. These programs give LIVE and REAL in-store customer feedback for our clients so that they know what to improve in terms of employee training, in-store security measures...etc. Some of our existing clients include ROGERS, Walmart, BestBuy. Ideal candidates
I'm on the hunt for 2 or 3 talented PHP freelancers who are ready and willing to work with me for 10 to 20 days due to a sudden result of project overload. Here's what you'll be working on: - PHP Development: You'll be using your codi... - Web Development: Using PHP, you'll create user-facing elements to meet client needs. - Database Management: You'll ensure that the data storage and retrieval systems are effective and efficient. You'll ideally be familiar with the Laravel and CodeIgniter frameworks and use them to execute the projects. While I’m open to all applicants, I am particularly looking for those at an intermediate level who have some experience in handling complex projects. If you're dedicated, detail-oriented, and ready to ...
We are experiencing significant growth throughout our service areas and are seeking a Regional Rehash / Commissioned Sales Closer to join our team! Inside Sales / Call Center Experience is Required. Must have management experience or have been a top producing call center agent! The Rehasher Commissioned Sales Closer can be located in an office or remotely. -The position will require a script outline that allows for creativity. Training will be provided by the company. -Rehasher Commissioned Sales will have access to run financing for customers to get financing secured for the sales made. -Rehasher will control their schedule, but calls will be monitored to ensure both rehasher is making money, and the customers are being followed up with. -The pay will be weekly, rehasher will b...
NEED URGENT AND CAN HIRE NOW I am seeking an expert Laravel developer with a keen eye for user interface design and experience in third-party software integration. I require: - Revamp of the system's color scheme and branding to suit our corporate identity better. - Restructuring of the menu and navigation to enh...interactions and streamline workflows. - Redesign of forms and input fields to make them more intuitive. - Integration with a third-party document management system to ensure seamless data transition and boost our productivity levels. Ideal candidates should have a strong background in Laravel development, UI designing, and third-party integration, with previous work involving legal or professional service applications. A good understanding of Law Firm operations w...
...**Requirements:** - Proven experience in marketing, PR, or a similar role within the music industry preferred. - Strong understanding of the music industry, including key players and emerging trends. - Excellent communication skills, both written and verbal, with an ability to craft persuasive and customized emails. - Proficiency in CRM software and email marketing tools (e.g., MailChimp, HubSpot). - High level of organization and attention to detail. - Ability to work independently and manage multiple tasks simultaneously. - Creative thinking and problem-solving skills. - Strong networking skills and a knack for building relationships. **Preferred Skills:** - Fluent English , French would be great too, but not necessary! - A background in music or entertainment business. - Expe...
Looking for a bookkeeping super-star for my service-based business. The candidate will oversee the organization and management of more than 100 transactions a month. This is a long-term position where we'll start with full-time work while we catch up ? thereafter, part-time hours as required to keep my books in order. Key skills and experience needed: * Available for immediate start * Available for short-term, full-time work * Adept with Wix &/or a willingness to familiarise yourself with it so you can set-up Xero * Proven record in handling a high volume of transactions accurately * Experience in the bookkeeping of service-based industries, You'll be tasked with ensuring that our books are not only accurate but also user-friendly and insightful for dec...
German speaker located in Germany for primary virtual support services. The assignment could extend to occasional onsite visits to clients for the right person. Level 1/Level 2 work.
...(in a West African country) that primarily functions to enhance security. The project entails the following specifications: - Material: I prefer a concrete fence due to its durability, low maintenance, and strong security properties. - Additional Features: The design should include an electric security fence, surveillance cameras, and motion sensors. These are essential to ensuring the highest level of security for the estate. The ideal candidate for this project should have: - Extensive experience in designing security-focused perimeter structures. - Proficiency in working with concrete as the primary construction material. - A proven track record in integrating and implementing security systems such as electric fences, surveillance cameras, and motion sensors. Your design sh...
I am in need of a professional who can help provide insights into a dataset using Excel's pivot charts, tables, and dashboard. The area of the data is unspecified as of now, but a strong candidate would be adaptable and skilled across domains. Key responsibilities will include: - Data Visualization - Creating Pivot Charts - Building Tables - Preparing a Dashboard Note: This project is basic-level work and my budget is 10 not more than that I already checked price comparisons with different freelancing platforms. if anyone works in that price range only the person make bids does not waste time.
I am in need of a skilled telecaller, who can work remotely. Your primary goal would be to boost sales for our home improvement service. Ideal skills and experience: - Fluent in Bengali, with a clear and professional phone manner - Proven track record in sales telecalling, preferably in the home improvement sector - Ability to work independently and achieve sales targets - Remote work experience would be a plus Key Responsibilities: - Making outbound calls to potential customers - Promoting and explaining our home improvement services - Persuading customers to purchase our products - Achieving and surpassing sales targets This is a great opportunity for someone with strong sales skills who prefers working remotely.
...(in a West African country) that primarily functions to enhance security. The project entails the following specifications: - Material: I prefer a concrete fence due to its durability, low maintenance, and strong security properties. - Additional Features: The design should include an electric security fence, surveillance cameras, and motion sensors. These are essential to ensuring the highest level of security for the estate. The ideal candidate for this project should have: - Extensive experience in designing security-focused perimeter structures. - Proficiency in working with concrete as the primary construction material. - A proven track record in integrating and implementing security systems such as electric fences, surveillance cameras, and motion sensors. Your design sh...
I'm seeking a skilled graphic designer to create a trifold brochure for my business. The main aim of this brochure is to advertise our services to business professionals. 1. Diverse investments: Explore various strategies in real estate investing. 2. Financial independence: Achieve wealth and pursue personal goals. 3. Entrepreneurship: Be your boss, create unique strategies. 4. Creative potential: Design and renovate spaces to meet unique needs. 5. Community revitalization: Make a difference in neighborhoods. 6. Networking: Build connections and forge valuable partnerships. 7. Continuous learning: Develop skills and knowledge for personal and professional growth.
I am seeking someone who can assist with setting up geolocation services that would enable me to access region-restricted content as if I were based in Europe, while physically residing in the United States. Key Requirements: - Assistance in setting up geolocation services. - Ensuring the services are functioning effectively so I can access region-restricted content as if I were in Europe. Ideal Freelancer: - Experience in setting up geolocation services. - Proficiency in configuring such services for both desktop computers and mobile devices. - Familiarity with accessing region-restricted content. - Good communication skills to assist me through the process.
...or other similar packages. Task 1.2: Text Analysis • Note: You have to submit ONLY – The program is used to merge data, clean data, perform analysis, and generate visualization. The main task for this part is to conduct text analysis using LLM API available for free. • There are a few services that provide LLM inference API along with some free credits to use. You don’t need to use any paid service. • Use LLM inference API to gather some information or generate some insights from the 10K filings for a given company. • note: we are not giving instructions on a specific ”insight”. The judgment calls you need to make to decide on a ”good insight” is part of the assignment scoring. The assignment is deliberately vague as we wa...
...document. Key requirements include: - Comprehensive: The guide should cover all aspects of "l7as tizi" that are crucial for a beginner to know. - Easy-to-Follow: It should be written in a clear, concise, and engaging manner. Avoid using technical jargon or overly complex language. - Personal Use: The guide is intended for my personal use, so it should be tailored to suit my needs and knowledge level. Ideal skills and experience for this project include: - Proven experience in technical writing or creating how-to guides. - Excellent written communication skills. - Ability to explain complex concepts in a simple and engaging manner. - Understanding of the target audience - a beginner in the field of "l7as tizi". If you have the skills and experience needed to...
...will need to keep track of trending, location appropriate stories and post original versions of this subject matter to the landing page. These will need approval pre posting. RESPONSIBILITIES High level of proficiency in English is required. Perform research on current benchmark trends and audience preferences Design and implement social media strategy to align with business goals Set specific objectives and report on ROI Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news) Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency Communicate with followers, respond to queries in a timely manner and monitor customer reviews Oversee social media accounts’ design (e.g. Faceboo...
...with a mid-level experience in enhancing our Service Sales. (5 Sales Specialist needed). Key Requirements: - Fluency in English and Spanish - Mid-level experience in sales. Ideal Skills and Experience: - Proven track record in service sales - Strong communication and negotiation skills - Bilingual proficiency in English and Spanish - Ability to excel in a fast-paced environment. The Sales Specialist will focus on sales effectiveness through phone calls. The primary target market is the Telecom/Home service. The ideal candidate should have a solid understanding of this market and be able to communicate effectively in both English and Spanish. Training on our Services and related will be given. We offer excellent Commissions. Join our team and contr...
I'm looking to form a full team of skilled and experienced professionals to collaborate on creating a highly detailed and realistic study level airliner, in particular the Boeing 717-200, for Microsoft Flight Simulator 2020. Key responsibilities include: - Aircraft Modeling: Prior experience in creating high-fidelity aircraft models is crucial. - Flight Dynamics: Proficiency in developing realistic flight dynamics is a must. - 3D Rendering: Strong skills in creating detailed 3D models for in-game use. - Sound Development: Ability to craft realistic sound effects for the aircraft. - Texture Design: Expertise in creating high-quality textures for the model. - Add-on Development: Experience in developing comprehensive add-ons for flight simulators. - Using the Microsoft...
...automates crucial processes. Key Features: • Client Portal: Multi-client support for mediation cases and pre and post-mediation coaching. • Onboarding Automation: Streamlined forms, welcome packages, contracts, and payments. • Online Scheduler: Calendar integration for seamless appointment management. • Video Conferencing: Includes breakout rooms and a whiteboard for effective sessions. • Agreement Routing: Digital routing and signatures for efficient document handling. • Surveys: Immediate and follow-up surveys for client feedback. • Funnel Building: Lead generation processes for client acquisition. • Email and SMS Marketing: Automated campaigns for client engagement. • Social Media Management: Brand visibility and client i...
I am looking for an experienced individual to help me create an interactive web platform that will serve as a guide to various types of machine learning algorithms. The purpose of this guide is to cater to beginners and intermediate level practitioners who have a basic understanding of programming concepts. The ideal candidate for this job would have: - A strong understanding of machine learning algorithms and their practical applications - Experience in creating interactive web platforms - The ability to simplify complex concepts for a beginner audience - Good programming skills, as some technical programming knowledge will be required for creating the interactive elements Key requirements for the interactive web platform include: - Clear, concise explanations of various machine ...
I have an AutoCAD file that I need converted into a SolidWorks file. The intended use of this conversion is purely for product design purposes, so the level of detail required is basic shapes and dimensions. Key points: - I'm not looking for any specific features or modifications to be added to the SolidWorks model, just a straightforward conversion from the AutoCAD design. - The ideal freelancer for this job would have a strong understanding of both AutoCAD and SolidWorks, and be able to accurately and efficiently convert the file without compromising the design's integrity. Feel free to reach out with any questions or clarifications.
I'm in need of an exceptional PowerPoint presentation aiming at potential clients. This should be designed to represent my professional service business, persuasively highlighting our strengths and what sets us apart from the competition. It's crucial for the presentation to be engaging, easy to understand, and help potential clients see the benefits of choosing us. Ideal Skills: - Strong background in creating business presentations - Experience in graphic design and visual storytelling - Understanding of marketing strategies in the professional service industry. Key Requirements: - Develop a comprehensive and engaging PowerPoint presentation - Apply content in a manner that is transparent and appealing to potential clients - Ensure presentation is structured...
I am looking for an experienced app developer to create a service booking app for both iOS and Android. Key Features: - Cross-platform availability. - Smooth user interface for ease of booking services. Ideal Skills and Experience: - Strong experience in creating iOS and Android apps. - Proven track record in coding frontend and backend services. - Expert in Java, Swift, and Flutter. - Strong understanding of current design trends for service booking. I anticipate that this project will require both creativity and technical know-how. Freelancers with experience in developing service apps will be given priority.
I'm seeking a talented translator to convert content from English to Arabic. This project involves translating a text document specifically. Key requirements and characteristics for the project's success are: - Proficiency in English and Arabic - Familiarity with a variety of professional jargon - Contextual understanding for accurate translations -...success are: - Proficiency in English and Arabic - Familiarity with a variety of professional jargon - Contextual understanding for accurate translations - Detail-oriented approach to preserve the original content's meaning Experience in translating similar documents would be very beneficial for this project. This job requires attention to detail and an understanding of both languages at a high level. Looking forwar...
We are looking for a remote Swedish speaker operator for a customer service job . 8 hours/day, Monday - Friday. Central Europe working hours. Inbound and email customer service for an online shop. 1 week test. Bid with your cheap cost per 10 hours. Please write a couple of line of your self or better send a CV. Thank you
...Madrid, Paris, New York, Los Angeles. Ideal Candidate: - Proficient in cold calling and lead generation. - Has a clear understanding of the fashion sector. - Proven track record in meeting lead generation targets. - Perfect spoken English. We will provide details of the types of businesses that you should target in each city (target lists too), as well as an outline and clear understanding of the service we provide (Intern recruitment). You can then use our scripts, or work from your own to secure leads. The businesses we want to target are located across many cities so you should be able to spread your time across these timezones to be effective. We are looking to hire someone starting tomorrow, with leads being delivered at the end of each work day for us to follow up on ...
I'm in need of a qualified web developer to create a comprehensive service marketplace. Ideally, this marketplace should cater to a wide range of services — pretty much everything. While the timeline for this project is not urgently pressing, the goal is to have it fully functioning within a 5 month period. Key Responsibilities: - Design, development and deployment of a user-friendly service marketplace - Ensure the platform supports a wide range of services Ideal Skills and Experience: - Proven experience in marketplace web development - Background in service-based marketplace creation will be highly regarded - Ability to deliver project within the given time frame, pushing for efficiency without compromising on quality and functionality.
...or other similar packages. Task 1.2: Text Analysis • Note: You have to submit ONLY – The program is used to merge data, clean data, perform analysis, and generate visualization. The main task for this part is to conduct text analysis using LLM API available for free. • There are a few services that provide LLM inference API along with some free credits to use. You don’t need to use any paid service. • Use LLM inference API to gather some information or generate some insights from the 10K filings for a given company. • note: we are not giving instructions on a specific ”insight”. The judgment calls you need to make to decide on a ”good insight” is part of the assignment scoring. The assignment is deliberately vague as we wa...
I am looking for a proficient translator who can convert my technical manual from English to Spanish. The level of technicality in the manual is basic, so you will not encounter overly complex or industry-specific terminologies. Key requirements: - Proficiency in Spanish and English - Experience with technical translations, specifically technical manuals - Attention to detail Your role will involve translating the content while ensuring that the original meaning and context are preserved.
I am looking for a talented graphic designer with content writing skills to create 3 visually appealing flyers to advertise our business and focus studies. The flyers should be eye-catching and professional, highlighting the key features and details of our studies and benefit to those who sign-up. I need help with both the content and desig...skills Deliverables: - 3 high-resolution print-ready file of the flyers (1 must have pull tabs with the URL to sign-up) - Source file in the design software used - Content for the flyers that is engaging and informative. Timeline: - Looking for a quick turnaround (max 3 days) Your bid should demonstrate your ability to deliver both on design and writing front. Prior experience in creating service advertisement flyers for consumers will be a...
I need assistance from an experienced AWS technician with expertise in Splunk log retrieval and analysis. This task involves gauging logs primarily from AWS EC2 service. The focus will be on three types of scenarios: - Security incidents - Performance issues - User activity For security incidents, basic event details suffice. Education and experience in Information Technology, Network Security, AWS, and especially Splunk are ideal. Efficiency, precision, and quick grasp of mission goals are emphasized.
I'm uncertain if my site already has Google Analytics or not and would need guidance with setting up GA4. My primary focus is to understand the demographics and behavior of my WordPress site's visi...would need guidance with setting up GA4. My primary focus is to understand the demographics and behavior of my WordPress site's visitors. Additionally, I want to analyze numerous website performance measures, namely: - Page load times, - Bounce rates, - Conversion rates. Ideal candidate should have extensive experience with Google Analytics, particularly GA4, and WordPress. Understanding of these metrics and how to optimally track them is crucial. Demonstrated proficiency in related tasks is appreciated. If you can efficiently navigate tag manager setups on WordPress, th...
I'm seeking a professional with a high level of Spanish proficiency to handle sales inquiries over the phone. Please note that although you will be engaging with potential clients, the aim is solely to provide information and answer questions. There are expectations of closing deals or scheduling follow-up meetings.
We are seeking an experienced Go High Level Expert to design, develop, and optimize high-converting websites for our clients. The ideal candidate will have a proven track record of utilizing Go High Level to create visually appealing and highly effective websites that drive conversions and enhance user experience. Responsibilities: * Design and develop websites within the Go High Level platform to meet business goals. * Design and create forms within Go High Level. * Implement conversion rate optimization strategies to maximize website performance. * Collaborate with marketing teams to align website design with overall marketing strategies and objectives. * Conduct thorough testing and troubleshooting to ensure optimal website functionality. * Implement and man...
I'm in need of a proficient and dedicated specialist for B2B lead generation and data entry on a personal project. Here's what I'm looking for: - A specialist who possesses substantial B2B lead generation experience. - Someone highly skilled in data entry. - Freela...project. Here's what I'm looking for: - A specialist who possesses substantial B2B lead generation experience. - Someone highly skilled in data entry. - Freelancers must include examples of their past work to showcase their abilities. Keep in mind that there's no rush for this project. This means you can really take the time needed to ensure it's done efficiently and at an exceptionally high level of quality. I look forward to seeing your work history and discussing how we can...
I require a professional to develop a money remittance service that can operate between the United States, United Kingdom, and Australia in under 24 hours. The service must support various payment methods including Credit/Debit Card, Bank Transfer, and Mobile Payment. Key requirements: - Rapid global remittance: The system should be able to transfer money between the specified countries within 24 hours. - Payment method support: The platform must accommodate Credit/Debit Card, Bank Transfer, and Mobile Payment. - Security: The system must be secure to prevent unauthorized access and protect user's financial information. Ideal skills and experience: - Proficient in payment gateway integration - Prior experience in developing remittance systems - Strong understanding of ...
...Optimization: Detailed methods for monitoring and optimizing campaigns in real-time. Highlight the tools and metrics you will use to track performance and ensure maximum ROI. Response to Non-Performing Campaigns: Outline your approach to troubleshooting and enhancing campaigns that fail to meet expected outcomes. Provide examples of previous interventions that have successfully turned around campaign performance. Budget Allocation Explanation: Provide a breakdown of the budget allocation, explaining why each segment deserves the investment and how it relates to expected outcomes. Why Us? Justify why your agency is best suited to our needs, particularly focusing on lead generation for service industries like HVAC. We seek a partner who demonstrates a clear understandin...
I need an expert PHP developer with a strong background in developing compilers for higher level languages. Specifically, I'm looking for someone that could create a C and C++ compiler using PHP. No exact functionalities were established, but I would like to use the compiler for developing web applications. Key Responsibilities: - Creating a PHP compiler that processes C and C++ code - Ensure it's functional for web application development Ideal Skills: - Strong PHP knowledge - C and C++ programming - Compiler creation experiences - Web application development understanding Even though the detailed specifics of the project were not established, we can clarify those during our consultation process once I've chosen the right freelancer for this project. With your bi...
I'm in need of a content writer who can help me create service descriptions for my IT website. Target Audience: My IT website is aimed at large enterprises. Therefore, the content needs to be professional and engaging, catering to the needs and interests of this particular audience. Services Descriptions: The main focus of the content will be to describe various IT services in a clear and compelling manner. This would involve detailing the benefits, features, and value propositions of the different services offered. Ideal Skills and Experience: - Proven experience in writing content for IT services - Familiarity with large enterprise audience - Ability to create engaging and professionally written service descriptions - Understanding of SEO best practices for content...
I'm in need of an Excel expert to help me with intermediate-level spreadsheet formatting. The tasks include moving data from sheet to another sheet Ideal Skills and Experience: - Proficiency in Excel
...improve my language skills for professional and personal growth. **Requirements:** - Must have a strong background in teaching English, preferably with qualifications such as TEFL, TESOL, or a degree in English language or literature. - Experience in teaching adults, focusing on grammar, writing, and reading skills. - Ability to provide personalized lesson plans and feedback to help me reach a high level of proficiency. - Flexible schedule to accommodate sessions at least twice a week. **Goals:** - Improve grammar accuracy in writing and speaking. - Enhance reading comprehension and analytical skills. - Develop the ability to write clearly and effectively for various purposes. **Duration:** - I am looking to start as soon as possible and continue on a regular basis, aiming for...
I need a freelancer with COMSOL expertise to help me simulate the fluid dynamics within my 3D electrolyzer. Key Requirements: - Utilize COMSOL: Proficiency in COMSOL Multiphysics software is essential for this project. Your ...Utilize COMSOL: Proficiency in COMSOL Multiphysics software is essential for this project. Your abilities with this tool will be paramount to our success. - Fluid Dynamics Focus: The simulation should primarily focus on fluid dynamics within the electrolyzer. You'll need to ensure the simulation is accurate and reliable, so prior experience in similar projects would be a strong asset. - Detail Level: The final result should include basic flow patterns. Please bid only if you have strong expertise in COMSOL, particularly in the context of fluid dynami...
I'm in need of an architectural draftsperson who can transform my preliminary plans and elevations into a a set of architectural drawings suitable for a building permit in South Florida. The project is for a new 2- story, 5,500 sf single family home in Fort Lauderdale, Florida. MEP and Structural drawings will not be required. Key Requirements: - Generate detailed floor plans, site plan, elevations, sections, and door and window schedules essential for the permit application process based off the preliminary design drawings. - Attention to local building codes and regulations: It's imperative that the plans comply with all the necessary rules and regulations to ensure a smooth permit acquisition process. I'm a registered Architect and will review, markup and sign and seal ...
I'm seeking a seasoned photo editor skilled in extensive photo retouching, color correction, and background improvement. Goals: - Skin Imperfections: Carry out extensive skin smoothing to ...Goals: - Skin Imperfections: Carry out extensive skin smoothing to eradicate any present skin flaws. - Background Distractions: Employ background color enhancement techniques to improve the overall appeal of the background. - Color Correction: Skillful balancing and adjustment of colors to achieve an aesthetically pleasing effect. Potential candidates should possess proven experience in high-level photo retouching and background enhancements. Ideally, you should have a keen eye for detail and color. Your portfolio of similar completed projects will be highly advantageous during the sel...
...make them suitable for printing at very large sizes, up to 48". Key Project Details: - Current State: The photos I have are slightly out of focus. I need you to enhance them in a way that retains a sense of artistic style and creativity. - Enhancement Style: I prefer an artistic and stylized approach. The goal is to make the photos visually appealing and engaging while still maintaining a certain level of realism. - Final Format: The enhanced photos should be delivered in JPEG format. - Must be able to edit in illustrator Ideal Candidate: - Proficient in photo editing software and techniques, especially for enhancing out-of-focus images. - A strong portfolio showcasing previous work in a similar style. - Good communication skills to understand my vision and adapt it to the...
I'm seeking a seasoned freelancer with substantial experience in ESP32 programming and Nextion Display configuration. Your primary task will be to develop a comforting touchscreen control system that's attention-grabbing and user-friendly. This project requires: - Design and implementation of a multi-level menu structure. The idea is simple: we want users to navigate easily through various menu options without experiencing any difficulties. - Wireless connectivity isn't required. Key Skills: - Exceptional understanding of ESP32 programming. - Proven expertise with Nextion Display setup. -SD Card Read. -PID Control Please ensure your proposal demonstrates your experience with these specific requirements. Looking forward to your applications!
I'm seeking a talented and proficient animator to create a 30-second whiteboard video, offering an instructive and clear explanation of my product. My budget i...customers. - Please ensure that the animation is clean, professional, and easy to comprehend. Ideal skillset and experience: - Proven experience in whiteboard animation, specifically within an educational/instructional context. - Ability to translate complex information into engaging and dynamic visual content. - Strong attention to detail and respect for timelines. - Previous work on product or service explanation videos would be a plus. I encourage anyone who is confident in their ability to deliver this project to place a bid. Your portfolio of previous similar work will be appreciated. Looking forward to wo...
...This means you will create a new 'Bot Service' in the Azure portal and add "Slack" as a new channel. - Use Node.js to connect to the Azure Bot Service and be able to send/receive messages. - Create a new app in Slack. Setup URLs for 'Events' and 'Interactions' and appropriate scope permissions. - The bot should be able to reply to a simple user message - this is event flow. - The bot should be able to send Slack block to Slack and it should render with a few buttons - the user clicks on that button and the bot receives the message and the bot updates the original block with new information - this is interaction flows and this part is tricky. You can find the official documentation here - I am mostly interested
