1000 seat domestic call center jobs

I have a PDF call log that I need digitized and transformed into an Excel spreadsheet. The document consists of approximately 238 pages, and I require the following: - Organization: Calls, texts, and data should be separated into distinct columns in the spreadsheet. - Data Layout: The information should be laid out in an ordered manner which we will discuss further. Additional requirements include: - Calculations: The Excel sheet should include specific calculations like total call duration and data used. - Data Fields: The "To/From", "City", and "Time" fields should be organized in distinct columns within the spreadsheet. Ideally, I'm looking for a freelancer with: - Proficiency in PDF to Excel conversion. - Strong organizational and da...

Hi all, This is a quick speed optimisation project in a day or maybe under a day [ Need to be done as soon as possible ]. Plugins already installed: - Litespeed cache - Smush Pro - WP optimise Currently using cloudflare servers. Also tried WP rocket but still the page loading speed is a lot, it's about 10 seconds as of now, I want all of my pages to load under 3-5 seconds. Budget - Rs.1000 Write "Apply" on the top of the bid before applying. Thanks!

...Tasks that the AI must be able to perform: - Manage Microsoft Outlook service mailbox - We get emails requesting services. Agent must be able to respond with our rates and negotiate this with the customer - If we win the job the agent must then be able to login to various platforms (e.g. , or ) and post an ad to advertise the job. May need to also call local businesses to get information. - We will have many subcontractors apply for the jobs. Agent needs to communicate and negotiate with these individuals. - Agent will present best options for us to pick from. - Once we pick they will interact with our systems onboard the subcontractor and communicate with customer to confirm service start date and time. - We will also get emails requesting

We are seeking a skilled animator to create a high-quality medical training video, blending real patient footage with detailed animations. This 1-minute in...high-quality medical training video, blending real patient footage with detailed animations. This 1-minute introductory video will address common mistakes in vascular access procedures, demonstrating the 'how' and 'why' behind each step. It will feature a mix of live footage and animations, covering crucial aspects like line cleaning, drying, and flushing techniques. The video will conclude with a call to action, encouraging viewers to sign up for a comprehensive training course. If successful, this project will expand into a full series of training videos, offering extensive content and interactive elements...

...urgent need of a developer who can create a feature-rich video call app for iOS and Android with the following capabilities: - Group Video Calls: I want users to have the option to engage in video calls with multiple participants, similar to Zoom or Microsoft Teams. - Screen Sharing: I would like to provide the option for users to share their screens during video calls, a feature that's particularly useful for presentations and remote assistance. - Chat Functionality: A text chat feature will also be necessary for users to communicate in various ways. I'm looking to have this project completed ASAP. The ideal candidate for this project should have experience in developing multi-platform applications and be familiar with video call applications. Experience in in...

Our call center is looking for a remote Swedish speaker operators for a customer service job . 8 hours/day, Monday - Friday. Central Europe working hours. Inbound and email customer service for an online shop. Bid with your cheap cost per 10 hours. Please write a couple of line of your self or better send a CV. Thank you

EUROPE candidate only Our call center is looking for a remote Spanish fluent speaker. 4 hours/day, 9:00 - 13:00 Monday - Friday. Central Europe working hours. your main tasks: provide information, via outbound call, to people who have sent a request Salary 3.5$/hour Bid for 10$ Please write a couple of line of your self or better send a CV. Thank you

House plans to be completed. Mark ups provided in 2 stages. DWG provided. You need to have experience in completing drawings for building approval. This job may need revisions once submitted for building permit. After revisions the job will be complete. Mark ups need to be reflected on entire set of plans (10 sheets in all) We will need to have at least one phone call to clarify the job.

I am a business advisor and I have a facebook page that is called THE NOMAD BUSINESS GURU. I use this page to share tax and business advise to help small business particularly migrants to Australia and conduct seminars for free. I call myself nomad because i am a migrant myself and i admire among nomads that they constantly assess their environment and if their environment doesnt serve them then they move. this attitude should be adopted in business environment. I want to have a logo to start creating a brand and I would like to it to send a message that i am someone who actually will help them increase their financial literacy so they can be better entrepreneur. As the nomad business guru i will be their guide helping them in navigating the very risky business environment in au...

...company. We undertake worldwide mystery shopping visits and audits. This assignment is an audit of an Examination Centre, checking that the security standards are being met. You MUST HAVE fluent English skills, and you must be able to communicate in a professional manner and be smart and well-presented, as you will be representing us during the audit. As an auditor, you will arrive at the test center an hour before the start of the exam, give your ID, show a letter of authorization, which we will provide for you beforehand, and tell them what you are there to do. You will then sit with the TCA or the manager and ask a series of questions, and ask to see various things. The audit itself is very simple and easy, as we give you the form and you only have to ask the TCA/manager al...

I'm in need of a Classic ASP script that can send transactional messages through WhatsApp. The ideal candidate needs to have a strong understanding of both the ASP and WhatsApp APIs. Key Requirements: - The script should be able to send between 100 to 1000 messages per day. - Each message sent should be personalized. Skills and Experience Needed: - Proficiency in Classic ASP, with previous experience in developing similar scripts. - Knowledge on the WhatsApp API and its integration with ASP. - Proven track record in handling high volume messaging. It's crucial for me that the messages are sent accurately and efficiently, with the ability to personalize each one. A candidate who can develop a reliable and scalable solution for this requirement will be preferred.

I'm looking for an expert in freePBX to set up a cloud-based system for sales and telemarketing ...telemarketing purposes. This system will be integrated with 1-10 Indian mobility numbers. Key Requirements: - Cloud-Based Setup: The selected freelancer should have ample experience in setting up freePBX systems on the cloud. - Sales and Telemarketing Focus: I'm seeking someone who understands the specific requirements of a system aimed at these functions, with a good understanding of how to maximize call efficiency. - Indian Mobility Number Integration: An understanding of the telecommunications landscape in India would be advantageous, as the system will need to be integrated with 1-10 Indian mobility numbers. Please share your relevant experience and approach to this ...

...encryption: The software should offer robust encryption to ensure user data and communications are secure. - Spam filtering: A strong spam filtering system is a must to maintain a clean and secure email environment. - Custom domain support: The software needs to allow users to use their own domain for personalization. User Capacity: - The software is expected to support a user base ranging from 1000 to 10,000 users. Interface Preference: - The email service should have a web-based interface for user convenience. Skills and Experience: - Proven track record in developing similar email service provider software - Strong knowledge of SMTP protocol - Experience in implementing secure encryption and spam filtering - Custom domain support implementation experience - Web-based interf...

I need Kazakh and Belarusian natives to record phone conversations for language training purposes. Key Responsibilities: - Engage in 18-22 minute call conversations and record them - Discuss a variety of topics, namely military, medical care, politics, artificial intelligence, religion, and economy - After recording finished, transcribe them on our platform Ideal Candidate: - Native Kazakh/Belarusian speaker - Comfortable discussing a wide range of topics - Experience with voice recording - Able to understand English, because specification for using our transcription platform is written in English Note: Clear articulation is essential.

listen pal we spoke before i know all u designers are a$#$# to deal with i have started a 3d scanning business i provide scan you make storage box to fit area with bracket simple yeh? i will have ongoing work for the right virtual business partner im located in australia and have cornered an industry which i think would do well in this country, $1 aud = $1.50 USD if you dont like eating the cake straight away i mighht have the right position for you!

...- Proven experience with API integration - Strong background in product data retrieval - Familiarity with Amazon Selling Partner API would be advantageous The ideal candidate should be able to guide the most effective ways to extract product data from Amazon's API and implement this process seamlessly. I need help of expert on hourly bases with my team. The person who we will hire they need to seat with my team and give solution where we have facing problem. The main problems we are facing are 1. Variant Listing 2. Problem of images YOU NO NEED TO DO ANY TYPE OF CODE, JUST DO DISCUSSION WITH OUR TEAM IN SCREENSHARING AND GIVE YOUR EXPERT GUIDLINE. If you have the necessary skills and experience, please feel free to reach out. Your expertise will be invaluable in helpin...

I've recently started a new enterprise as an Amazon affiliate selling the Doona Infant Car Seat through my website, accessorieszoo.com. My Google Ads have been generating a decent click-through rate (5% to 10%) but unfortunately, it's not translating into actual sales or conversions. I need an expert in Google Ads to help me turn these clicks into purchases. Key Project Details: - The product I'm selling is the Doona Infant Car Seat. Familiarity with this product or similar products will be an advantage. - The landing page for the product is Your task will be to analyze the effectiveness of this landing page and make suggestions for improvement. Your main goal is to increase product sales. I'm specifically targeting new parents

I need two people to create a promotional video for my qualification as a personal trainer. One person will play the role of a gym manager while the other person will pose as a personal trainer. The video's main purpose is solve some problem and hazards the gym people who have a gym (or home gym) video must be only 10 minutes and will be made by video call (Zoom) all together ( the 3 of us) and I will just record it you don't need to do editing or something simply I need 2 actors (male or female) for 15 -20 minutes and I give 10 euros per contact me for further you Max.

I'm looking to add new features to our WordPress website. - Message center where correspondence between us and client are kept with the ability to send emails and reminders. - Login/signup (already set up. Need to review) - forget password (already set up. Need to review) - Change password (already set up. Need to review) - User dashboard (manage profile) - Document management (Upload/View/Download) - Subscription plan - Recurring payment (Auto-renewal subscription) - Payment gateway integration - Payment of additional fee via website - Admin Panel: User management with uploaded document by customer and having an option to upload a document - Subscription management

I am looking for a freelancer to develop an AI chatbot model (NLP) that will be deployed on my website. Chatbot Features: ----------------- 1. AI model would be pre-trained on our existing chat dialog flow (questions & answers) and company documents 2. Cust...my website. Chatbot Features: ----------------- 1. AI model would be pre-trained on our existing chat dialog flow (questions & answers) and company documents 2. Customers should be able to enter their data through chat dialog flow (Already existing) and train this AI model 3. Model should have document input link which will be used in future to train the model 4. The model used should be able to call API's (Intent/actions functionality) in future (Not in scope of this project) You must have delivered similar LIV...

Please Sign Up or Login to see details.

I'm in search of grant assistance for an important community project that involves the construction of new housing and rec centers. This grant aims to support local initiatives to enhance the quality of life in our area. Key Responsibilities: - Assisting in the development of grant proposals for this project. - Collaborating in the planning and construction process of new housing projects. - Aiding in the design and implementation of newly constructed rec centers. Ideal Skills: - Experience in community development and grant proposal writing is crucial. - Knowledge and proficiency in housing construction and architecture are extremely beneficial. - Skills in project management, specifically for housing and recreational facilities development. Let's improve our...

...designs that can easily be adapted across different post formats. You will be tasked with producing a range of unique templates for: - Static posts - Carousels - Reels To provide a coherent and visually appealing aesthetic across all my Instagram content. Bonus points (and $$) to those who can assist in developing the content to fill these templates, such as captivating captions and enticing call-to-actions. Ideal qualifications for this project include: - Solid experience in content creation, particularly for Instagram - Ability to devise minimalistic yet engaging designs - Proficiency in Instagram content trends - Familiarity with Virtual Assistant or OBM businesses is a plus but not necessary Please include examples of past work in your application. This will provide...

...highly beneficial for this roles. My website is complete. I just need someone to be about to set up the right keywords for people to buy through my Google Shopping account without too much waste in clicks! However, that is what "shopping" is for: so they can see the image before they click! As we do well, I also would like e-mail marketing. But for now the able is fine. My budget is from $500 to $1000 a month. I am sure that can be arranged because he has been done before twice. There is no need for design of the website because I am happy with it. I just want sales! At the beginning it will take more time to do the trials and errors but as the selected words become more accurate for my target audience, the amount of time should decrease. I am scared to do by hou...

Hi Falaq, reaching out in connection with the ongoing project (Mark Solonsch). I think it's better for us to at least have a quick call regarding on the webpage we are creating. Thank you!

...animator who can create an infographic-style 2D explainer video for a product I offer. This video should be maximum one-minute long. Key Project Details: - The style of the video should adhere to an infographic theme. I'm particularly interested in clean, effective visual data representation. - The primary objective of the video is to provide a clear and concise explanation of my product with a call to action. The script is attached. - The video will need voiceover of the script, preferably female, with mid-Atlantic accent (initial audience is based in Australia). Obviously the video should line up visually with the voice over. - Ideally looking to get this done within 3 business days if possible. - I have a specific brand color palette that must be used in the video t...

I'm in need of an experienced designer to create drawings for a manufactured home park that I am planning. This project requires a mixed layout style, and needs to accommodate 5 homes. Key responsibilities will include: - Designing a mixed layout for the park - Ensuring the design accommodates 5 homes - Prioritizing aesthetic a...the design accommodates 5 homes - Prioritizing aesthetic appeal and practicality Your background should demonstrate: - Experience in designing park layouts - Knowledge of manufactured homes and their requirements - A portfolio of previous work in similar projects Your creativity and expertise will directly influence the success of my park, and ultimately affect future residents who will call it home. I'm looking forward to seeing yo...

I need someone to help with offline data entry. The task involves entering less than 1000 entries into an Excel spreadsheet. Accuracy is key as the data will be used for business analysis. Ideal Skills and Experience: - Proficiency in offline data entry - Advanced Excel skills - Ability to maintain high level of accuracy - Previous experience with similar tasks is a plus

Hello, thanks for calling EZ Plumbing. Please leave your name, phone number and brief description of your plumbing issue. We will return your call as soon as possible!

I'm seeking an exam invigilator with at least a Bachelor's degree to administer an on-site exam in Salmiya, Kuwait. This is a one-time gig with the potential for future opportunities. We provide test administration and accommodation solutions to test...ends early. We have a computer exam coming up where a test taker has been approved for communication assistance. The candidate is deaf or hard of hearing but is able to read lips. For this assignment, you would be required to be on site and repeat communication from staff and content from the exam in a way that the candidate may read your lips. The exam is taking place at a professional testing center in Salmiya, Kuwait. Date: Thursday, 30 May, 2024 Time: 9:30 AM to 1:00 PM We provide full training, and this assignment...

I'm looking for a graphic designer experienced in digital branding, specifically on LinkedIn. The primary focus will be on my profile and banner design. I have specific ideas that I would like incorporated into the branding materials. The whole process should center around conveying a key theme of professionalism and reliability. For this project, here's what I need: - A unique yet simple banner that encompasses with pre-existing logo with a modern/simple yet sleek theme. I have attached my LinkedIn Profile () as a guide for what the "flow" of my profile looks like.

I am in need of a unique piece of artwork capturing the vibrancy of Miami's culture. I fancy an abstract style painting; - On a large canvas, sized 24x36 inches. - It should feature three rappers at the center, portraying the essence of Florida’s music scene. - Superimpose the city's streets around them as they're an integral part of the city's ambiance. - In the backdrop, I'd love the logos of Miami's beloved sports teams - The Dolphins, The Heat, and The Marlins. I prefer the OG rappers or Florida for 2 and Rod Wave for the last rapper The perfect freelancer for this project will ideally boast of skills and experience in abstract painting and thematic design. Above all, a sturdy comprehension of Miami culture and passion for their craft will ...

I'm looking for a skilled freelancer to assist me with a cold calling campaign targeted at individuals. Our primary goal is to verify the identity of these people. The idea is to make sure the person receiving the call is the same individual we have on record. - I'll provide you with the information you need to make the calls. - Your role will be to engage them in a brief conversation, verifying their identity. - Upon successful verification, we plan to offer a bonus to the person. The ideal freelancer for this task should have: - Previous experience in cold calling. - Excellent communication and interpersonal skills. - A professional and trustworthy demeanor. - Understanding of the importance of data privacy and confidentiality. - Flexibility in making calls to su...

Ideas needed to create a captivating commercial fiction book cover. This is a political satire, dark humor, with a bit of scifi mixed in, novel. The design should resonate with the genre's essence, laced with a streak of dark humor. The EMBRACE novels explore various "viruses," both literal and figurative, that plague society: The to book series will lead to a call to action to save our republic and democracy as we know it. Key Requirements: - Experienced in book cover design, a different take on pop culture preferably in political satire genre. A main theme is the damage a fictional media company called Freinds Media Company has done to America for decades. - Skilled in graphic design software, especially Photoshop and Illustrator. - Must be able to work swiftly,...

I have a document of 1000-5000 words that needs to be translated from English to Spanish. Requirements: - Proficient in English and Spanish - Previous experience in translation - Attention to detail Please provide a quote and time frame for completing the translation.

...not only making these calls but also tracking the outcomes. If you're successful in this, there will be a continuous flow of work for you. Key Responsibilities: - Conduct cold calls to local businesses across various industries - Keep a detailed record of the calls made and the outcomes achieved - Ensure the primary goal of each call is to increase sales Key Requirements: - Proven experience with cold calling and sales - Ability to effectively track and report call outcomes - Strong communication and negotiation skills - Self-motivated and results-driven - Experience with spreadsheet software for tracking I'm open to the freelancer using any industry for the cold calling. The primary aim is to boost sales via this campaign. All outcomes should be well-document...

I'm looking for a skilled Facebook Ad Manager to run a campaign with the goal of increasing brand awareness, driving website traffic, and generating leads. - The ideal candidate should be able to: - Create and manage ad campaigns that...run a campaign with the goal of increasing brand awareness, driving website traffic, and generating leads. - The ideal candidate should be able to: - Create and manage ad campaigns that appeal to a specific target audience based on age, gender, location, and interests. - Optimize ad performance to achieve the specified goals, ultimately maximizing ROI. - Work with a budget of more than $1000, ensuring that the allocated funds are used efficiently and effectively. Previous experience in running successful Facebook ad campaigns is hi...

I am in search of a talented graphic designer to create a vibrant and engaging flyer/document that appeals to parents of children aged 5-10. Your task will center around creating an attractive design that effectively showcases the schedule and description of children's summer activities. Expectations: - Genuinely engaging, fun, and vibrant design that stands out, in order to capture parents' attention - Clear presentation of the schedule and insightful descriptions of the activities - Design should cater to the 5-10 age group and their parents Ideal skills for this project: - Seasoned graphic designer with experience in children-oriented designs - Excellent communication skills to understand the event details and requirements - Awesome creativity to make the flyer colorf...

...You get to take the girl out!" <Time range> (40-50 seconds): Shots of the guy celebrating his victory. Shots of the girl joining him. <atmosphere> - The atmosphere is joyful and romantic. <voice off> "Have a great time, guys! Don't forget to like and follow for more fun challenges!" <Time range> (50-60 seconds): Final shots of the couple enjoying their time together. On-screen text displaying the call-to-action to like and follow. <atmosphere> - The atmosphere is positive and engaging. <voice off> "Remember to like and follow for more epic challenges and entertaining content!"...

Collaboration Context: We are looking for a senior freelance SEO consultant to work on an annual SEO project for a well-known small appliance brand in the United States, which is part of an international group. The website is an e-commerce site. This profile will work integrated into the SEO team for AMERICA that the client has formed, a...please confirm your availability as soon as possible. As a next step, if your profile matches our requirements, we would appreciate it if you could send us some sample deliverables, as the deliverable aspect of the project is very important. You can include a small ppt with relevant data hidden, in which we can see your communicative and analytical skills. After this, we will schedule a conference call to continue giving you more details about th...

I'm in need of a WordPress developer to work in an Ongoing plugin for my website that will allow users to customize real estate signage. Developers need to be available to work on Teamviewer as well as available to Join Zoom/gmeet/ freelance Call Sessions for discussion. Key Features: - The plugin should enable users to customize real estate signage, specifically for sale signs, for rent signs, and open house signs. - The plugin will be used to create and display these customized signage on the website. Ideally, I'm looking for a developer with experience in: - WordPress plugin development - UI/UX design and customization - Real estate website development - E-commerce functionalities - Knowledge of product customization The project will be an ongoing one, with the p...

...support for a non-profit organization focused on domestic violence advocacy. We intend to raise awareness through comprehensive advocacy campaigns delivered to the general public, policymakers, and survivors of domestic violence. Ideal candidates should have: - A proven track record in securing funding for non-profit organizations, preferably within the advocacy sector. - Knowledge and experience in domestic violence issues. - Strong networking skills to reach a diverse audience comprising the general public, policy makers, and survivors. - Familiarity in launching and leading advocacy campaigns. This project requires an innovative approach to not only generate funding but also raise significant awareness about the crucial issue of domestic violence. Your ...

I'm seeking a skilled blog writer to compose an in-depth blog post exploring the reasons behind Nokia's decline in the mobile industry. The piece should be written in a professional and formal tone, and should be a minimum of 1000 words. Key Project Requirements: - Blog post should be 1000+ words - Tone: Formal/Professional - Research: The blog post should reference from reputable academic journals or books. Ideal Skills & Experience: - Proven experience in writing professional blog posts - Strong research skills with the ability to draw on academic sources - Understanding of the mobile industry or previous experience writing about technology would be a plus. Please submit your portfolio or relevant writing samples with your proposal.

I'm seeking a skilled content writer with expertise in SEO and familiarity with ChatGPT to craft a 1000-1500 word article. The primary objective of this article is to ensure it's optimized for SEO to achieve high and fast ranking on search engines. The content should be informative and engaging and meet the needs of SEO professionals. Ideal skills and experience for this job include: - Proven track record in content creation, particularly SEO-optimized articles - Knowledge of LSI keyword extraction - Experience with ChatGPT or a similar AI writing tool - Strong understanding of current SEO best practices - Ability to use Visual Studio Code for collaboration and development The successful candidate will be able to deliver a high-quality, compelling, and SEO-friendly arti...

I urgently need a large team of freelancers to assist me with a variety of tasks. - Data Input: Your primary task will involve inputting data into spreadsheets. This work requires accuracy and efficiency. - Website Management: I need help with managing a website. This entails updating content, adding new features, and ensuring the site is running smoothly. Experience with website management, particularly with informational websites, is a huge plus. - Social Media: I need assistance with updating and maintaining my website’s social media presence. While the main focus will be on the website, familiarity with various social media platforms can be beneficial. I’m looking for freelancers who are able to work quickly, maintain a high level of accuracy, and who have some experie...

...appropriate categories and collections. Additionally, I need someone who is experienced with Shopify and Google Merchant Center to fix the errors that are currently preventing my listings from going live. Key tasks include: - Organizing 15,000+ products into proper categories and collections according to a provided .doc file. - Fixing errors on Google Merchant Center to ensure existing listings go live. - Making necessary adjustments to the Shopify theme, including changes in colors and layouts, for a more appealing store design. The ideal candidate should have: - Extensive experience with Shopify store management and organization. - Proficiency in Google Merchant Center and fixing product listing errors. - A good eye for design, particularly in relation to e-comm...

I am seeking an experienced SEO consultant with a proven t...a proven track record in gaining top search results on Google, specifically within the local market. Key responsibilities and features include: * Optimizing my website for Google's algorithm to place it within the top 5 search results * Focused targeting of the local customer base for my escort service * Carefully balanced keyword use, revolving around the terms related to escort service and call girls, to increase visibility among local searches without overstuffing Expertise Needed: * Strong knowledge of Google's ranking algorithms * Experience with local SEO * Prior success in bringing websites to top search rankings * Understanding of the escort service market is a plus but not necessary. Looking forwar...

I'm seeking a talented writer to craft compelling and engaging proposals for my graphic design projects. The ideal candidate should have a strong background in creative writing and copywriting. Key Responsibilities: - Develop well-structured and persuasive proposals that resonate with potential clients. - Tailor each proposal to the specific requirements of the project. - Clearly c...The ideal candidate should have a strong background in creative writing and copywriting. Key Responsibilities: - Develop well-structured and persuasive proposals that resonate with potential clients. - Tailor each proposal to the specific requirements of the project. - Clearly communicate the value and unique selling points of my design services. - Ensure the proposals are engaging and drive a call...

Dynamic Block - Attributes o Outlet_Type  Single character text within the symbol  Text always horizontal o Outlet_ID  Multiline text associated with the symbol  Text always horizontal  Background mask with drawing background color, offset 1.05  Text always renders at 3/32” in paper space  Block rotation 0° or 180° (vertical orientation) • Center of text aligned to center of top/bottom of triangle  Block rotation 90° or 270° (horizontal orientation) • If one or two lines of text o Aligned within the top/bottom boundaries of the triangle • More than two lines of text o Line from bottom of ID text to midpoint on edge of triangle o Default alignment has the bottom line of text aligned to 5% above the bottom corner of the triangle  O...

Hi, I need a structural engineer to design a steel i beam for a 20' 3" span (wall between kitchen and living room is being eliminated) and a second Steel I beam for a 23 foot span beam in the center of the family room.. I want the I beam to be completely hidden in the floor joist which are either 2x8 or 2x10 floor joist. These beams are for a cape cod style house the address is 56 Hale Rd Glastonbury CT 06033. Above the Family room there is a flat roof, above the kitchen and living room there is living space and a roof . Please let me know if you need anymore information.